I recently had an exceptional experience with Sonic, and I couldn't be more pleased with their service and products. From the moment I visited their website, I was impressed by the wide range of high-quality products they offer. I was specifically interested in a few electrical fitting pieces unique to my situation. I had some questions and can confidently say that the customer service at Sonic is outstanding. The team is knowledgeable, friendly, and eager to help with any questions or concerns. They made sure I found exactly what I needed and provided insightful advice on the best products for my specific requirements. Shipping was incredibly fast, which was a pleasant surprise. I placed my order and received my items in a few days. Felt as easy as an amazon order. The products arrived well-packaged and in perfect condition. The quality of the products from Sonic Electric is also top-notch. Each item I purchased was durable, reliable, and exactly as described. Overall, my experience with Sonic was nothing short of fantastic. I felt compelled to write this review as it’s rare to experience good customer service like this these days! Their commitment to providing high-quality products and excellent customer service truly sets them apart. I highly recommend Sonic Electric to anyone in need of electrical and lighting solutions. They have certainly earned my trust and...
Read moreI'm writing this five-star review to express my gratitude for the great customer service I received at Sonic Electric Supply & Lighting.
I had a very challenging situation at the end of last year with my electrical panel going up in flames on New Year's Eve.
My electrician quickly sprung into action and purchased a new electrical panel in order to solve the problem quickly. But after consultations with the LADWP Inspector and a Solar Advisor it turned out we needed a different panel which happened to be on back order. Sonic Electric would have been entitled to a 30% Restocking Fee for the already purchased panel as per their policy. But when I explained the challenging situation to their rep Pie, he clearly advised me how to quickly get in line for the back-ordered panel and very kindly agreed to waive the restocking fee. In our conversation, I found him to be professional, knowledgeable, courteous, considerate and accommodating.
I will keep Sonic Electric's information on top of my list for...
Read moreI recently visited Sonic Electric Supply & Lighting and had an exceptional experience, thanks to Nav’s outstanding service.
From the moment I walked in, Nav’s warm greeting and deep product knowledge made me feel valued. He expertly guided me through the store, helping me choose lighting fixtures and electrical supplies for my renovation. Nav’s patience and attention to detail were remarkable; he took time to explain product differences and made sure I understood all my options without any pressure.
Nav also went above and beyond, assisting with delivery arrangements and following up to ensure everything was perfect. His customer-focused approach made the entire experience smooth and enjoyable.
I highly recommend Sonic Electric Supply & Lighting, especially if you can work with Nav. You’ll get top-notch service and...
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