Hero Complex Gallery — Attraction in Los Angeles

I have had this place bookmarked for a long time but I couldn't motivate myself to drive out this far until they had their Marvel's Avengers: Age of Ultron Art Showcase. I got there as soon as possible on opening night, but the line was already really long! Thankfully my friends had gotten there really early and were at the beginning of the line. Eventually it was our turn to go in--first you walk through an open space, then there was this foyer with fruits/appetizers on a table for us to enjoy, and finally was the exhibit room with all the art. There was also a nice rooftop area where people could hang out and talk.

The art room had Avengers art from floor to ceiling and it was wonderful! The gallery was crowded and it was difficult to take pictures of the prints, but I loved walking around and seeing all the talented artwork on display. VIPs got to purchase prints first, and then we were called to the order counter by the number that we had signed in at. Thanks to my friend I was able to buy two wonderful prints. Not only do we get to walk away with these limited edition prints, but we also got exclusive chocolates as a thank you! The chocolates had different designs and flavours to correspond with the different Avengers. I got the Iron Man chocolate, which was dark chocolate with strawberry jelly filling and pop rocks, with Tracie Ching's "Avengers: Iron Man" printed on the cover. The Hulk one was milk chocolate with peanut butter cream, pretzels, and granola; Ian Glaubinger's "Smashus Maximis" was printed on the cover.

The fan favourite of the night was the amazing "The Age of Ultron" by Matt Ferguson, printed on metal. It looked absolutely beautiful and there were only 10 available, but alas it was too expensive. I had to content myself with a screen print, which was much more affordable. I also bought 100% Soft's "Age of Ultron Kitchen Essentials," which was adorable. Truck Torrance (aka 100% Soft) was there and even took a picture with me next to his piece. Unfortunately he left before I was able to get my print and ask him to autograph it.

I am so grateful to this gallery for hosting this exhibition and giving me this opportunity to own two amazing Avengers: Age of Ultron prints. I definitely recommend checking them out and also seeing what future exhibits they...

I live in another state and buy from HCG online, I love the artwork they sell/showcase. It's not just a generic art dealer, they offer incredible variety for different price points and mediums. I love it. I actually just ordered a couple framed pieces from them this evening, and to another reviewers point, it does take some time for them to ship. It's not really a caveat for me, the artwork is always in impeccable shape, they do a wonderful job making sure it survives the journey which to me is the most important.

If I lived nearby HCG I would definitely go there in person and avoid the shipping costs if I could. I haven't found another art gallery like HCG anywhere. I haven't had any issues with anything, and the customer service usually responds within 1-2 days.

For minor gripes, the shipping time is generally not fast, but I'm personally okay with that just as long as it arrives undamaged. My other issue is one that I've suggested to HCG as feedback, it would be nice to sort out "sold" art on their website, I'm not really sure why they keep all of the sold pieces available on the website. I wish they were in their own section, separate from the searchable pages/galleries. That's just me personally, it can get kind of annoying searching for "new" pieces when you have to look through a bunch of older "sold" pieces mixed in (generally many pages worth). Those are just minor gripes, nothing worth knocking off a star.

I will continue using Hero Complex Gallery from now until the end of time. I hope to someday visit if I can. Keep up the good work, HCG!

EDIT 3/31/2018

I received my latest purchase, a Jordan Monsell piece, there is some very noticeable damage to the frame that I cannot imagine was done during shipping due to the fact that it was extremely secure and bundled. The top left side of the frame was damaged, looked like it was dropped before being wrapped up. It would have been nice to know that but it's all good, I still like the artwork and if need be I will re-frame it later in life (most likely). This particular piece was framed by the artist, there is some noticeable dust/specks in-between the glass and the artwork which is kind of annoying but it's all good. I still like the artwork and I am glad...

Nov 27, 2017, I purchased a Stan Lee autographed Spider-man poster at an event in their gallery. Stan Lee exited before I could get the poster signed. I was assured that they would get it signed later and ship it to me.

Dec 5, 2017, they advertise a "Part 1" to getting more posters signed.

Dec 12, 2017, I emailed them asking when I could expect my poster. They promptly replied that they are working on it.

Dec 13, 2017, they advertise a "Part 2" to getting more posters signed.

Jan 1, 2018 I ask if my poster is ready yet. No reply. I ask again on Jan 13, and was told that they "are meeting with Stan Lee and his people this coming week".

Feb 5, 2018, I send another email. No reply.

Feb 9, 2018, they advertise yet another batch of posters getting signed.

Feb 13 and 26, 2018, I email them. They respond on Feb 28, 2018 to say that they are "are getting orders signed in chunks" and "your order will be in the next batch". I ask why my order wasn't in the first batch.

I have sent five more emails since that have all gone unanswered.

At this point, it has been over 6 months since I paid them for an item that I have still not received. I have been told multiple times that I would receive it "next week" or "soon". I have sent them 11 emails, to which they have replied to only 3, which hardly qualifies as responsive. They have had at least 3 batches of posters signed after I paid for my order and failed to include my order in any one of these. There has been no attempt to remedy this, apologize for the delays, or make amends in any way. To say I'm not impressed would be a gross...