Exceptional Service – Thank You, Carlos and Team! I recently had to repaint my condo, and I’m so glad I found Home Decor in Lynn. Carlos was incredible—he went out of his way to help me find the perfect paint. I was debating between several colors, and he patiently walked me through the process step by step. From explaining undertones to how lighting affects color, he made what felt like a stressful decision so much easier. Growing up, painting meant grabbing whatever was around and slapping it on, drips and all. But when you’re working on your dream home, everything matters—and Carlos understood that. What really stood out was the whole team. I’ve grown accustomed to walking into businesses where people barely acknowledge you. Not here. Everyone was kind, attentive, and genuinely eager to help. That level of service is rare and appreciated. Ask for Carlos—you’ll be happy you did. If you're in the area and want expert advice and outstanding customer service, Home & Decor is the...
Read moreI just walk in the store i check all the inventory I went to grab a paint brush I walk in to the cashier to pay the Hispanic kid that work there don’t even acknowledge me saying hi or greeting the customers, when I finish my transaction he looked mad at me give me the receipt like a he was doing me a favor don’t even tank you for your business or have a wonderful day so unprofessional and some other guy says yes we greet you dont even showing respect, I have a business my self with employees is very important to be polite with the customers and respectful to others that will affect the flow of business coming in to your store I hope the...
Read moreMardy and Carlos stand out for their courtesy and excellent customer service. Mardy is on another level of warmth and dedication, always showing a thoughtful attitude and deep knowledge when explaining the basics, making the experience of buying paint much easier and more enjoyable. Carlos, with his great willingness and product expertise, is always ready to guide with professionalism and approachability. Both are bilingual, which makes communication even smoother and helps you feel truly well taken care of. Without a doubt, a team whose passion for what they do is evident. Highly recommended! My wife and I...
Read more