I was leaving the Marriott Hotel on River Rd when I realised I was out of Juul pods. Oh noes! I googled “vape shop near me” and Exotic popped right up. I was super excited because they were just ten minutes away, but then I looked and saw they were already closing. I frantically phoned and the owner picked up — I told him where I was coming from and he said without promoting or even hesitation, “no problem, miss! I’ll wait here for you!” When I arrived, I ran in and thanked him for staying open just for me, and he smiled brightly saying, “take your time! Relax! Look around - I can stay as long as you need.” I bought some phenomenal incense, and the pricing on their vape products can NOT be beat! The store is immaculate— I’m talking SPOTLESS! Everything is neatly organised; it’s easy to find whatever you’re looking for, and you may even go home with something you didn’t even know you wanted! There’s easy, ample parking, and they’ll leave the light on for you — literally! $5 minimum on credit/debit card purchases is a blessing to anyone looking for just a pack of papers or a lighter or something (most shoppes have a $20 minimum) and it smells like HEAVEN in this place! For sure pay them a visit — let’s keep amazing independent businesses like EV open...
Read morePurchased a smok x priv and a tank in an emergency situation at this shop. Staff was knowledgeable however the products they sold me are worthless. The x priv was previously opened and they claimed it was the only one they had (May have been true). When we first set up the device in store, it would not fire at first. Dude looked at it, then it started working but after I left the shop it would randomly not work. The x priv box did not have some of the contents that the device was supposed to come with. The smok tank they sold me did not come with the packaging so I did not receive the replacement components nor any sort of identification for registration (smok can’t offer warranty without this). The tank itself leaks all over the place. Pour oil in, oil pours out. This was even before I replaced the stock coil. Put in a new coil, same issue. Unfortunately they have a no return policy.. on top of all this. I could have bought the device and the tank directly from Smok and I would...
Read moreYeah... I wont be coming in here at all... tried calling to get info on kratom strains before making my way to des plaines and the dude was rude over the phone. First i had to repeat myself 3 times that i wanted to know what green strains that had (Green Vein Kali, green indo, etc...) and after he said he had them, right when I started talking again, the guy cuts me off mid sentence and goes "look, i can't do this all day, you can come in and check out what we have, alright bye." like lmao you think im going to really come in after you hung up on me man? Like... lol customer service much? This just happened 3 minutes ago, it is thursday 5:44 so whoever is the manager can have a chat with your staff on customer service and how to talk to prospects,...
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