After the untimely recent passing on my son, one of the possession he left was a great computer with one terabyte of memory, that unfortunately I could not use because it was password protected. I called Nerds On Site, explained the situation and was told for a ridiculous amount of money (minimum 2-hour service charge), they could have someone come to my home, "look" at the computer and tell me what hard drive to buy and, once purchased, they could have someone come back to my home to replace the hard drive for another ridiculous amount of money. That seemed absurd, so using my laptop, went on line, found Zombie Techs in Des Plaines and gave them a call. After explaining the situation to them, the tech told me to bring the computer to the shop and he would "wipe" the hard drive giving me access to the computer. I brought it to Zombie Techs around noon on a Friday and was told he could have it done that day if I needed it that quickly.
Bottom line here is Zombie Techs honesty, and I wish I knew the name of the tech who helped me, saved me to ton of money, something the "on site" people certainly wouldn't have done. On top of that, the speed at which they completed the work was amazing as was the price for the service! When I asked if I have any problems when I brought the computer back home, could he recommend any "in home" service providers, the tech responded to just give him a call and he would walk me through it! Now that is what I call service!
If you are having any problems with your computer, I would highly recommend Zombie Techs of Des Plaines, they simply are the best for honesty, service,...
   Read moreI was angry because I dropped my iPhone, creating a fracture in the screen. The hardware remains functional. It was only the cosmetic that irritated me.
I need to repair my iPhone as soon as possible because my eyes are not pleased by the crack on the screen and this is the only location that can replace the screen for a fair price.
Their office hours are rare, and they do not operate on weekends. I was forced to come in during my lunch break.
When I arrived, I stated the problem to the technician, and he was so considerate that he was able to replace the screen in a timely manner. I was amazed because I had enough time to have lunch and return work on time.
The phone looks brand new. Thank you for allowing me to confidently hold my...
   Read moreI usually don't write reviews but this one is really good and felt from within to write something for this store and specially for brian. My laptop display had some kind of problem. I checked with almost all computer store they without checking the real problem asked me to replace the screen and charges were $140 approx. But Brian not only checked the laptop, he also found the root problem which was not replacing the screen but the connector was loose. He fixed it within 20 minutes without asking for anything! I can't believe world still have people like brian. Thank you so much Brian! You should definitely go this store first if you have any problem with...
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