Horrible experience. Was working with Troy Hatfield for admissions to get another degree from IWU. Troy convinced me that I didn't need another degree that it would be better to get another minor (his idea, not mine).
Started process back in August 2018. On 10/3, Mr. Hatfield had me complete the Master Promissory note and continued the charade that I was getting financial aid, that everything was in place and I was 100% ready to go. Was told I'd start class on 10/8 as I was auto accepted being a past student. 10/8 passes no updates, nothing.
No updates from Mr. Hatfield, except for on 10/25, with a request to call him back, demanding that I log on to my portal and complete finical aid paperwork. I told Mr. Hatfield back in August that I didn't know my old email / user name / and or log in and he told me it's no big deal and it would be taken care of.
Mr. Hatfield and I have numerous exchanges about me not being able to access the portal and my need for my financial aid. Apparently, I did not make it clear enough, that I did not have the ability to attend school with out financial assistance.
On 10/25 Mr. Hatfield had email communications with me letting me know that my aid was awarded and to expect starting class on 11/5.
On 10/31 I talked to another admission officer who informed me that Mr. Hatfield was incorrect and a minor would NOT qualify for aid and that I would have to pay 100% of my cost up front.
I was very clear with Mr Hatfiled that I need aid to attend school. Now here I sit 3 months later, not enrolled in school, no acknowledgement from Mr. Hatfield that he screwed up and to add insult to injury I now owe the school for a book that auto shipped to me.
So sad that one inept employee can have such a negative impact on...
Read moreI completed my social work degree here, they are CSWE accreditated which is great but there’s pros and cons. The professors I had where knowledgeable, professional, and didn’t view you as less than and was always willing to help. I completed my degree online and for the majority you could call the professors directly or they would respond via The University’s email within 12-24 hrs. Okay, so that’s the pros, the cons are most definitely their financial aid department. This department must be ran by some miserable individuals because there is no empathy or understanding. If you owe anything you will not pass go or collect nothing. I understand that’s the norm but it’s the way they respond to you via email or by phone, there’s no understanding circumstances, it’s all about pay me! They also messed up my financial aid, they informed me I was in the clear then ended up having to beg for 4000 dollars so I could get transcripts and diploma all last minute. Would I recommended this school yes, does the financial aid dept need a attitude adjustment yes! But there are professors here that actually sit in each of the students chairs and pray for each student! That’s what drew me there and that’s what makes it IWU!! They do a wonderful job implementing Christian values into their coursework but just ensure you pay very close attention to your balances and how each semester/quarter falls cause it caused much stress when I found out I couldn’t test or get my documents when I was informed I...
Read moreIt was an "okay" community on campus and overall experience, but was also very difficult to endure as a student. They outsource food services to a company that almost exclusively hires ex felons (not even that many students) to run all the food services on campus. As a somewhat picky eater, every day was a struggle there as often times the food was completely inedible due to not being cooked all the way. The courses do not prepare you for the real world very well aside from a few you may take at the very end. The location in Marion is also horrible. The town is very desolate and run down, and sketchy the second you walk off the campus. Loads of homeless people and abandoned houses. IWU is partly to blame for this as they often overstep and use their influence to control the town. They recently did not let a large beer bottling company to create a plant here due to religious obligations. So they actively make the community around the school worse, while claiming to help. If they wanted to help they could easily start by even handing out food to the homeless on nearly every corner of the city, but they never will. Instead they just spent millions to create a new basketball arena they really don't need that badly. The last president of the school before Kulaga proudly drove a white Lamborghini super car around the streets of Marion, which I have seen myself. They talk about following Christ's example all the time but rarely...
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