The Grande Victorian — Attraction in Monroe

Weddings are emotional and overwhelming — your venue coordinator (Amy) should not add more stress to your day.

Key points if you want to skip the story:

⚠️ Major Issues with Amy⚠️ • Poor communication – Unresponsive for days, even during the paid “month-of” period • Disorganized – Forgot the groom in a room during lineup; groomsmen had to stop the procession • Unprofessional & rude – Rude to MOG, shushed guests harshly, scolded FOG and MOH • Neglected responsibilities • Didn’t stock bathrooms with toilet paper • Forgot to refrigerate champagne as promised • Mishandled marriage license in itinerary binder & tip money (~$2,000) • Disrupted wedding photos – Rushed portraits, pressured us with stress over candles • Created chaos – Screamed at & made MOH cry during binder search • Left binder with marriage license/tips outside in grass – nearly lost it all • Had our provided alcohol in her office with unknown people drinking it

Here’s the story:

I got married on 9/28/24. The day was perfect because of our amazing family and friends — but Amy caused stress beyond belief with her attitude and lack of professionalism.

To be clear, The Grande Victorian is stunning, the ballroom, suites, and outdoor cocktail area were everything we dreamed of.

We booked in 12/22. Amy initially seemed great: sweet, responsive, professional. She sold herself quickly, and we paid extra for her to be our month-of coordinator. But as the date approached, she became unresponsive for days at a time, delaying vendor coordination and final details. I hoped things would improve in the final month, but they didn’t.

A week into the month-of, I reached out expressing the need for better communication. She responded better for about a week — then crickets again.

Wedding Day: She briefly greeted my bridal party but barely checked on us. She was rude to the MOG, one of the kindest everyone knows .

Our getting-ready bathrooms ran out of toilet paper. We texted Amy (she was nowhere to be found). It took hours to get any help.

She promised to refrigerate champagne we brought — she didn’t. My MOH and I had to do it ourselves around 9a.

We chose to do private vows. Amy, trying to keep things quiet, shushed our wedding party with a nasty expression and even scolded my FIL.

Then came the ceremony. While lining up, Amy separated me and my husband into different rooms. When the procession started, the groom was missing — Amy had FORGOTTEN HIM IN A ROOM. A groomsman had to stop the ceremony.

Photos: We were rushed through our portraits in front of the house. I’d prepped taper candles with salt soaks and hairspray so they’d stay lit — Amy knew this was important to me. Amy pressured us by saying:

“If you don’t hurry, those candles you worked so hard on are going to blow out.” I’ll leave it at that…

Reception: It felt perfect again… until 8:45p when we realized we hadn’t signed the marriage license. I asked Amy where the binder was — it contained the license, our itinerary, and $2,000 in tips. She had no idea even though she took it from my MOH when she sent her to cocktail hour.

I spent 30 minutes of my reception searching. We hired a coordinator to keep track of critical things like this — and she lost it.

My MOH accidentally ended up in Amy’s office searching everywhere for the binder, where she found strangers and a bottle of Rain vodka — the same kind we were serving at the bar (not a common brand). Who were they? Why were they drinking our alcohol?

Amy yelled at my MOH & made her cry — on my wedding day. She blamed my MOH for the missing binder & she was the one to lose it.

Later, Amy found the binder in the grass, in front of the house — right where she had taken it from my MOH & left it there after my husband & I’s photos.

Despite all this, our day was magical — thanks to our people, not Amy.

The Grande Victorian is truly special, and I don’t want to discourage you from booking the venue.

But my strongest advice:

❌ Do not hire Amy as your coordinator. Her professionalism, communication, and people skills are...

I just had my wedding here this past Saturday. First of all— what a beautiful, quaint place. The upstairs of the home has been redone and renovated to be very feminine— fresh white walls, individual vanities to get ready at, and plenty of space for day. The ballroom—- with no decor is absolutely stunning. High ceilings, large chandeliers, the walls lined with large windows and of course the black and white checkered flooring. Once we added in decor it was more beautiful than I could have ever imagined. If you’re getting married here add greenery to the chandeliers for a big WOW factor. The cocktail area outside it’s lined with market lights and has fire pits— the perfect place to entertain guests once you add one of the venues bars. And finally the ceremony space is covered— which was perfect because it started to lightly rain at the beginning of our ceremony. It also has the market lights, the red brick steps, and a large beautiful white porch. There are lots of restrooms around the venue which was perfect for hosting a lot of people— I’ve been to weddings where there were lines for the bathroom and no one likes that. The grooms quarters are perfect if you’re a guy that loves poker, drinking, playing games, and relaxing. The grounds are kept very sharp and there are so many places to take pictures.

Now— Amy Plyler is the venue event planner and also who we chose to be our wedding planner—- you have the option to choose an external coordinator but you would be silly to because there are so many perks to hiring Amy and her assistant Jannah. They are an amazing team and made sure everything ran perfectly the day of. I had the most beautiful wedding and I did not stress at all day of because I put my trust in them. When it rained— they quickly pivoted. They remembered all of my small details and arranged all of our decor perfectly. Even things I thought I’d forget or didn’t think about they were there to help. They also have a lot of things you can use at the venue which saves you from spending extra money. They are simply the best and I am honestly sad I don’t have reason to talk to them on a regular basis now but I will certainly keep in touch. Have your wedding here. Have the historical home, timeless wedding of your dreams at the Grande Victorian. Hire...

Future brides… be weary when considering this venue! Although it’s beautiful, we had concerns from the beginning when we initially started exploring this venue as an option.

After booking the venue tour over a week out, we received nothing from the venue (pricing packet, etc.) until we were on the way there. Once we arrived, no one was there to greet us and we had to walk around the venue searching for someone to host the tour, which other reviews have mentioned.

After the conclusion of the tour, I was told the date I was interested in was available. Two days later, I contacted the venue and expressed my intention to pursue booking the date. After not hearing back for quite a few days, I called twice and was finally able to get in touch with the event director, who again verbally confirmed my date was available. After getting excited about having a date and moving forward, I received an email that there was a miscommunication and the date was indeed booked by someone else. I understand mistakes happen, but it should not have been confirmed without further review. On their behalf, they did offer a discount on an additional date.

After we finally received the contract for our new date, we felt the need to add addendums to include facility maintenance due to the fact that lightbulbs were out over the ceremony space when we toured (with a wedding taking place in three days). Once we presented the addendums, the entire tone of the event director changed. They became very defensive, rude, and condescending. We toured plenty of venues that would be willing to bend over backwards to make your wedding day the best it can be. Seemed to be the total opposite here.

It felt as though we were viewed as just another number and they wanted to be very hands off. In my opinion, be advised that you may struggle with communication, lack of professionalism and...