Distacart Inc. — Attraction in Mountain View

Greetings from the Dista Happiness Team!

This is regarding your order [#627865]. We have received an update from the seller stating that the product "[Qty:1] NOZ2TOZ Red Color Bandhani Print Cotton Full Sleeve Dhoti Kurta For Boys - 1-2Y" is currently not available. So we have initiated a refund for the order value to your original payment method. It will take 7-10 business days to get reflected in your account.

Please feel free to reach out if further assistance is required. We are happy to assist you..

This is the ridiculous service fron Distacart. This is the second time we did order because website shows us that they have product in stocks. But after a week we got that email from Distacart. This isn’t anything new from you… last time also you apologized, and this time you’ve sent the same mail again. So please, if you were truly sorry, I wouldn’t be receiving another “out of stock” mail for the same thing. There’s nothing new here, okay??

So you definitely have to process my refund, and please update the Dista site next time because many products listed there aren’t even actually available. And after reading the review I posted, no other customer would dare to shop for baby products from you. I don't even want to give 1 star here for...

I would like to divide my review as follows -

Website and products availability - The online store has many range of Indian products. From ayurvedic medicines to spices to decorative items and many more. The website is user friendly and fast. 5/5

Price - Reasonable Price . 5/5

Service - Exceptional service. They provide prompt and quick response. They are on top for resolving your issues and responding. Very professional guys. This sets them apart from any competitor. 5/5

Packaging - Packaging is great. The ayurvedic medicines are packaged very nicely to avoid leakage and other issues while international shipping. My package was delivered with care. 5/5

Delivery Speed - The package was delivered quicker than we expected. Amazing Speed. The items were delivered in 10 days. 5/5

Overall experience- 5/5. Exceptional. The leaders are striving hard to make the business successful. Most importantly they understand the customer needs in this unprecedented time and ready help them, this is greatly appreciated. Wishing them the best. I would definitely recommend and go to them again.

I have hardly given anyone a 5 rating. These guys are...

How is this even possible??? My order is showing as out of stock? I had ordered a dhoti kurta set on 2nd August 2025, and it was supposed to be delivered to me within 6 to 8 business days. The Distacart application is also not working properly — it doesn’t even track the order. So, I called customer care a week ago, and they told me they would give me updates about my order. And suddenly today, I received a refund email, and from the seller, I got to know that the order is out of stock????

If the order is out of stock, it should not be shown as available on the online site in the first place. Otherwise, online shopping has no meaning at all...

You people are disappointing customers. I have already given a negative review on the Distacart website. This is very, very ridiculous...

The refund is not a problem — you obviously have to give my money back — but what about my order? This is my son’s first Janmashtami, and I had ordered from the Distacart website especially for this. This has been a very bad experience for me, so I will not suggest to anyone to shop online...