Williams-Sonoma — Attraction in Newport Beach

The store is now open June 1 2020 but don't bother going! The sales people admonish and reprimand the customers and yell at you "Don't touch that!" There are signs all over the store stating not to touch any of the merchandise. And if you do touch any merchandise you have to give them an entire list of everything in the store that you've touched so they can go back and clean it. For REAL? How are you supposed to buy anything without touching it or if at least offer you gloves to examine the merchandise. If you're that desperate to buy something go online. This is gotten so ridiculous ! Seems awfully strange to be allowed to touch food in a grocery store that gets consume but we can't touch pots and pans that will be washed once purchased. They were better off...

AWFUL customer service! I love Williams-Sonoma, but not this store. I've spent thousands with the company but the staff here are rude, not warm, and seem to profile the customers to determine how much $$$$ they have. I've been in there 3 times and my experience has been the same. I've been questioned about where I live, had insinuations made about not having money to shop there, been asked for my license to check my credit card (no other store has done this), and I've felt sized up by snobs who can't be warm because I'm not in their country club. I am a nice, understanding customer and extremely loyal, but when service is AWFUL, I feel the need to say so. I will file complaints with corporate and suggest they replace a few people and train a...

I truly believe this is the best kitchen store out there. Sometimes, I find myself going in just to browse, almost like it’s a museum. The atmosphere is so warm and inviting, with everything beautifully organized.

They have the cutest selection of little plates with lovely designs, a variety of baking mixes, and every cooking tool you could need. Plus, they always carry charming candles and beautifully packaged cookie boxes, making it the perfect place to find a gift for others—or a treat for yourself.

It’s one of those places that feels like...