My husband and I booked a king room for one night. This was our first time visiting this Casino Resort. As soon as we arrived at 5:10, we were told no king rooms were available and we would have to wait for at least 30 more minutes before checking in. Things happen so we understood and waited. We got to check in at 5:40 and had reservations for 6:30 at the French Quarter. The desk staff were not very helpful with direction as to where everything was located. We found out online that the restaurant was located inside the Casino. The French Quarter had “buffet” seafood night on the night we went so we decided to try it. For $65 each, the seafood was lukewarm at best and in no way high quality or fine dining. We were able to get prime rib which was served hot and included with the buffet. We then enjoyed the casino and have no complaints about that area except the staff are not helpful to first time customers. No direction was given as to where to get the membership cards or if they operated with cash (casinos we have been to in the past were no cash facilities). Bartender service and drinks at the Sports Bar were fantastic. When getting back to our room and getting into bed, the bed smelt of extremely strong urine. We went ahead and packed up our bags and changed back into our clothes. We went to the front desk and they were very accommodating and upgraded our room to an executive suite, apologizing for the inconvenience. The executive suite was very nice, but was located at the front of the hotel. Loud speakers were located under the canopy at the front of the hotel where they play music at all hours. In the executive suite, this sounded like a party was thumping all night. We called and spoke to someone at 1am to request the music be turned down then it wasn’t until other guests complained that they finally quieted the music around 2-3am but could still be heard in our room. We will not be returning and would not recommend to others.