I was having trouble paying a lawyer wit my cash app. The banks fraud dep. Had it blocked because I rarely use it and the amount. I was 3 days trying to pay this lawyer and couldn't wait any longer. I stopped in at the North College Hill branch after work and spoke with Gabby. She worked on solving the problem until her appointment customer arrived. She then got Allison to work with me again after several transferred calls and much time she finally got the problem solved. These 2 girls are absolutely awesome. Took a walk in close to closing time and worked on it until it was fixed. I was to thank Gabby and Allison for all the effort the took in helping...
Read moreWorst bank experience-I refuse to bank there but had to go with a friend. They gave $8000 in 20 dollar bills to a single mother with younger kids because the manager stated "they didn't have anything smaller". Placed the bills in boxes marked for large amounts of cash. The person was then told they could double count the money "in the back". Unbelievable. Other occurrences with this bank branch giving other bankers account paper work with their account numbers on them. Unprofessional, not secure with bank account numbers and safety issues with handing over large bills in marked boxes. I will never...
Read moreI rarely go inside the bank
This 5th Third bank is neat and clean. The few times I've been inside, the employees were customer-friendly. I usually use the ATM so I don't go inside very often.
Why?
I hate going inside. Like many banks they have the security lock entrance. They scan you when you walk in and, like a trained show animal, you must wait for the green light before you can go all the way in. If you're a woman, you have to put your purse on the shelf and wait until they scan it.
I always wonder, is the risk of criminal activity that great or is their security just a bit of...
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