Very 🐌 slow and inaccurate orders all of the time. I usually go at night after work, only if McDonald's line is packed. For a place with close to no customer's they take 4ever!!! I'd spent 20min in line behind of a car bcuz they messed up their order! On top of that, the line kept getting longer. By the time I'd got to the window, they didn't have my order right! I checked one of my sandwiches and it didn't have any cheese! I gave the sandwich back along with the receipt to show how they'd f'd up. I didn't get an apology for the long wait at all. So I brought that to their attention and the fact that they messed up another customer's order. I told them the least they could is comp me a free large drink, which they did( didn't trust them making me any food again). I will not go back to them again, they just can't do anything right. If you plan on going, don't do it you'll be very disappointed. I gave them chance after chance and they blew it. Don't go through the bad experiences I went through. Going home and your food isn't right calling the restaurant gets old. This is a...
Read moreIf I could give a zero i would. This location right here...has went down drastically. Where to start? Ill start with the drive thru employee who was texting on her phone at the drive thru when I went in. I had to go in because noone ever took my order in the drive thru. So that makes sense now that I see whats going on inside. I was ignored at front counter as well. I stood close to 5 min before employee who had been standing there whole time looking at fries says yall have a guest up front. When the drive thru employee comes over I ask her for manager. I can hear the manager grumpily says she's too busy too see what I want and I'd have to just wait. Her name was Tiajuana they said. Manager never comes out. I leave. Thank God for Frischs (rght next door) they were happy to serve me. The quality of management here has changed drastically. Lou was good manager and used to insist drivethru orders were out in less than 3 minutes. Go to a different BK they're not...
Read moreThe only reason I'm giving it one star is because it won't allow me to give zero. BY FAR the worst fast food place I've ever visited. Drove around to the drive-thru, and was told (via the speaker) that they weren't taking orders and I'd have to come inside. When I drove back around the building, the person who told me this was none other than the drive-thru guy who was outside taking an extended smoke break. Cannot anyone else man the drive-thru when he's gone? Went inside, and it was a good 10 minutes before I could order (girl behind the counter was more concerned with walking into the dining area and talking with her boyfriend). After I finally ordered and was given my food, I had to ask for a drink cup (it's self serve) and the amount of attitude I received when I asked for this was simply unacceptable. Will NEVER bring my...
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