My iPhone fell face first on tile and instantly cracked the screen. It was no longer covered by warranty so I started looking to replace the screen. The crack was multiplying and was starting to affect the typing capabilities. Apple and Best Buy are very pricey, so I decided to look around. I thought the closest place was in Tacoma, but to my delight I found this gem of a business in Olympia, via Google. I decided to try it out, especially because of the great reviews. To sum it up, Rob did a wonderful job and exceeded my expectations; from the very first text message inquiry to pick up time. He responded to my inquiry in a timely manner and the communication was great. He was straightforward with pricing and what to expect. His pricing is very reasonable. To be honest, it’s the best out there. I made an appointment with him and he ordered the part needed. He also gave me an estimate for how long the repair would take. To my surprise, it was repaired in less than an hour. I highly recommend this business, especially for your Apple devices. He answers all questions, is transparent with the repair and procedures, communicates well, and is very professional and cordial. I trust him and will continue to go to him for any device issues...
Read moreI'm a habitual phone breaker... I have 3 kids, my work is hard and requires my phone A LOT. Literally in the last 3 months, I have broke my screen 3x. This 4th time, I brought it to knights phone repair, desperate, and my husband on my a** about how much I was spending on my phone on just repairs.. understandably. lol.
We were using the phone guys in Lacey, which we didn't care for.. They were forgetful, changed their price on us twice, etc. called knights phone repair, and his prices literally blows the competition out of the water, he is literally just your next door neighbor fixing your phone. I drove 15 mins to his house to have my phone repaired, I was concerned at first, but after getting my phone back he tought me a thing or two. The biggest thing for me was since having the phone guys repair my screen the first time, in August 2022, my screen never worked the same since.
After getting my phone back from Knight, my screen works like it should! He told me it has the finger print screen, the phone guys repaired my screen without that piece and it's been extremely frustrating dealing with the last few months.
Glad I came here, and will continue to go here for ALL of my...
Read moreI've tended to have a lot of problems getting my phone fixed in the past, specifically I went to a lot of the retailers that specialize in fixing phones, but it tends to be that they focus on speed rather than quality and 90% of the time I've had to have a repair done, there would be a huge glaring issue that would result from me either having to go back for repairs or getting a total replacement to my phone Specifically screen replacements would be a nightmare, most places would would always botch the glue on it and it would become incredibly loose within the next few weeks. Resulting in the screen coming off or even worse dust and moisture getting in the phone and ruining the components. Knight devices is the first place I've been to that was fast and accurate. It's been nearly a month since and the phone is as good as new! The screen has not shifted or the glue has not come undone. It is extremely professional and I would recommend to anyone that has a broken device to come here because this is the first place to get it done right AND fast.
5/5 stars with a full...
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