Sky Zone Trampoline Park — Attraction in Omaha

I was 18 at the time, I can do double back flips and 540 front flips and have been able to since I was 10(had my own trampoline). This place almost PARALYZED me(I severed my C7 neck vertbre) because of their lack of care and explanation! They try to enforce stupid rules but don't even explain how you should prepare to jump. The last time I visited I had so much fun wearing the shoes flipping all over the park! This time they handed me socks to put them on. Seeing multiple people including a group of LITTLE CHILDREN wearing the socks over their original socks, I followed them as I wasn't told otherwise or stopped. I could feel the loss of traction immediately when I started jumping and flipping. I was having fun playing dodgeball so I ignored it. It wasn't until I went to flip of the wall the socks slipped halfway off my feet and I slipped not getting enough spin and landed on my head sliding across the trampoline. I stood up feeling concussed with numbness around my head and neck. I've played sports before this so I held my tears walked it off asked for a medic and they didn't have one! A employee wrote down the details of what happened and gave me an ice pack. I sat down in pain for 15 mins but wanted to use my time they we paid for to jump with my brothers so I fixed the socks got back on the trampoline and did a McTwist(360 front flip) and was in too much pain so I called my parents and they came. They couldn't even tell my parents where nearest hospital was! (We were from out of the state on a road trip) My parents are very worried because they know I'm not a complainer and at this point my nerves are torn and it f** hurts like hell! After the Xray the doctors told me how lucky I was to walk in and that's when I knew my life would never be the same. No more sports, and no personal life. I was embarrassed to wear the halo in public so I dropped out of college and moved back into my parents house. I haven't bounced back yet, I am scared to do everything! I sold my motorcycle, stopped snowboarding, and will never have the confidence I once had. I used to impress everyone in sports and my daredevil skills. I'm scared to ride a damn bike because of all the stories I've heard of people re-breaking their neck and being paralyzed forever. This place sucks go to a different trampoline park! They tell you to not stand on the matts but don't tell little kids how to properly wear the equipment needed to...

We like Sky Zone for casual play time, but I would not recommend it for birthday parties. There were several other parties going on at the same time as ours and the staff could not keep up. I went to ask for a pitcher of water during jump time as many kids were thirsty and sweaty. I had to wait in line for 5-10 minutes for staff trying to accommodate the numerous parties while texting on their phones in between. When I was finally able to ask for a pitcher, I was told that they were out of pitchers (really?) and also couldn't even give me water glasses until cake time - the recommendation was to use the drinking fountain. Once it was cake time, we had hardly any help from staff. I had to ask for cups, forks, candles and a lighter. I was asked if I had ordered candles ahead of time even though they came with the package. I grabbed a bunch of plates and napkins off of the counter myself. The staff was overwhelmed, disorganized and unhelpful. My friends were much more helpful with the cake prep and clean up than any of the staff. The kids all had a great time, but for the price we paid for the party, I think we deserved better service. Perhaps Sky Zone should strive to offer quality parties instead of attempting to squeeze so many in...

We have been to skyzone multiple times for the little leapers on Sundays from 10am to noon. We have always seen families there with an older kid ranging up to 14 years old. So for my daughters 8th birthday, we took her there because it was her favorite place, and we figured they still let families go during little leapers, even if one kid was older, so a family can play together. I have always seen an older kid there with a little one. Great, a family oriented place. Granted the reason why we went there because we have an one year old and a 4 year old. They told us that my 8 year old couldn't jump and had to sit on the side. Even after telling them my experience in the past and it wasn't an issue when she was 7. Granted, if you look at my 4 year old boy, my daughter is only 4lbs heavier than him. Plus, it was dead there, only one other family. If it was packed I would understand, but ONE other child in that whole place. So, other families are allowed do bend the rules but not us. That's fine if that is their policy, but make it a policy for everyone. My wife and I decided we will never go back. We ended up going to Kipp and the kids just loved it there! So thank you sky zone for...