What a disappointment. The utter lack of communication was absurd. We booked our condo in Nov 2023 for a trip in Jan 2024. Was told on multiple occasions that we would receive communication regarding our condo 4 days prior to our stay. Two days before our departure we hadn't received anything so we called and called to see what was going on. We were told that we would have information by the end of the day and by 5pm we still hadn't received anything. We called back and spoke to the manager/owner who was an absolute imbecile. He had no record of our stay and "upgraded" us to a different location. Day of our arrival we were changed to yet another location. When we got to the house we weren't told that there would be charged for parking and the house was in less than ideal condition. The washer was broken so we couldn't do laundry which we had planned to do during our stay, the pool was freezing even though we asked on multiple occasions to have heated and we were never giving the wifi password. Overall this was a disappointment and we will never use this...
Read moreI can’t believe my husbands company supports this business! I booked a trip to Disney and paid the $50 bucks. The next day I found that Disney was offering 25% off for Disney plus members. Booking through Disney was almost $1000 less then this place. I emailed to cancel everyday for the next few days but got nothing back from them. I did get almost 50 spam emails almost immediately after booking with this company and every day since. I don’t wanna say they sold my email but ….. So I called, the recording actually says they have a 4.8 rating with google reviews. At this point it’s 2.8. And I didn’t see any positive reviews over the last 11 months. I wish I would have looked up reviews prior to booking but I trusted it because I trust my husbands company. I spoke to someone after 30 minute hold. All she asked for was the last name and confirmed the dates and said it was cancelled. I am going to cut my losses. They got my $50 and made money off my email address...
Read moreThis is the worst third party discount company I have ever dealt with. I purchased 4 tickets for Legoland, 3 adults and 1 child. What they don't tell you is you still need a ticket for any child over 2yrs old for Legoland. But when you click on the option for a child the age range is 2-9yr old they don't include a ticket nore ask how old the child is.
Trying to get in contact with a person is only possible if you are making a purchase. You have to email them and wait for a response that offers no solution to your issues or concerns. I truly do not recommend this site unless you are hard up on cash and want yo offer your family a trip on a budget. Just make sure you read the requirements on the actual website of the parks or hotel you want to stay at so you know how to book...
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