Mid-Continent Public Library - Parkville Branch — Attraction in Parkville

Would not use this library for passport processing. They messed up on my husband's application and he received a 2 year passport instead of a 10 year passport. They received all original documents and they sent in a copy when they were supposed to send in original. Now we have to send in application again (which processing times now can be up to 6 months) so he will not have his passport during that time putting his travel plans on hold, we have to send in another picture and go through the hassle again. We paid for a service that did not meet expectations. They need to train their staff and they need to know the proper protocol for passport applications.

In addition they are run of the mill liberal library that prominently places and purchases large amounts of innapropriate books for children like "Julian's a Mermaid" (over 17 copies and prominently displayed in front for kids to see) but are actively suppressing Brave Book series (only 2 titles available of over 30+ and they only have 5 measly copies available) They talk about book bans but they are all for it when it doesn't fit their philosophy. Dense workers who can't even process a correct passport application and suppression of books that don't fit their agenda. The quality and intelligence of librarians nationwide has plummeted since they're focused more on activism than doing the job my taxpayer dollars pay...

Really enjoy this library even though it is smaller than others. They even have cool events for your kids. Me and my daughter read a lot and often I will get several heavy books to last a little longer than a few days. Giving it this rating because two young Librarians at the desk saw me pass with a basket of books and said under their breath how they’d never see those books again in a very condescending tone. I turned so they would know I heard them and they seemed surprised so I’m sure it wasn’t meant for me to hear. If you can’t say anything nice don’t say anything at all. I return my books on...

I called to get help for a passport appointment and spoke with the most hateful and rude woman who cut me off as I was politely asking her about passport services offered at the library. She continued to cut me off and then lilted her voice patronizingly and said "maybe I should call a post office or something." I wish that I could describe how disgustingly sarcastic and awful she was for absolutely no reason at all. This is so unfortunate and I really needed guidance since this service is provided at...