Sextant Wines — Attraction in Paso Robles

I cancelled my Membership 5 yrs ago, but I have a friend that loves their wine. We spent 2 weeks on the coast and visited Edna Valley location 3 times, once as a VIP tasting. On our last visit, 7/5/24 we had the worst customer service ever (again)!! We had a reservation for 6, but had 2 husbands that did NOT want to taste, but wanted to wait thru the 1.5 hr tasting. They said NO, there was no room even though we sat at the same table 1 week before with a party of 10 vs 8!! The ladies were rude, and it wasn't even busy... absolutely nobody inside, so they left. At the end, Mia said they were running a 4th of July special, 10% off, with an additional 10% if you purchased a case. Since my friend was a "Captain" level Member, Mia verified this case would be a 50% Discount! So she purchased one case and off we went! Later, Upon review of the receipt, she only received a 30% discount. She called and spoke with the Manager, and was told 30% was all they could do and they would not seat more than 6 at any reservation! Needless to say, my friend also cancelled her Membership!! HORRIBLE customer service, too many wineries to choose from!?

Update 7/8/2024 - We received the credit Originally promised!! The process was not pleasant, but appreciate they...

We visited on a Tuesday afternoon, and had a wonderful experience. When we first arrived, it was a bit busy, and took some time for us to be acknowledged. However, once we were seated, the tasting four our group of five was delightful. The wines are all well made, and are fairly priced for the quality and region. Our server was very friendly, taking time to describe the wine, winemaking, and background. Our server also accommodated one of our party who took longer with each tasting, moving the rest of us along, and then catching up the slow taster at the end. The ground are lovely, with an inspiring late afternoon vista from the parking area. Inside the facility, we were able to watch some of the staff working on the wine making tanks. There are also several nice merchandise displays, and some non-alcoholic beverages. There is an indoor bar, but looks like this is not actively used, since everyone we saw was seated outside. There is also a stylish indoor club lounge, which is apparently reserved...

What an amazing experience in September! From our first communication with Amy through our afternoon at Sextant, everything was wonderful. Amy worked with me to find a date that worked for my husband and I to visit for their private wine tasting experience (after some date goofs on my end), and we were so glad that she was the one who led us through the tour and tasting. Amy was a wonderful host and wine educator; we loved our time there (and the wines) so much, we joined their wine club. Just received our first shipment today!! Can't recommend this spot enough (and if you're lucky enough to get the opportunity to do a tasting with Amy,...