All I wanted to do was check out the shop, see what they had. A man approached me asked if I needed help. I explained that it was an hour drive to get there however while I was in the area I was excited to check out the shop. We talked for a few minutes about my current grow and what I would like to try for a future grow. He instantly went into sales mode (totally understand and expected). However once he found out I was not going to spend the money that he was asking me to he became very agitated and short with me. Irritated he walked off to continue putting out stock. About 10 minutes later I had a question about a product and I asked the same guy, he replied with "the information is on the box".
It appears to be a great place for growers if you are a regular or come in and spend a bunch. As per my experience not a great pace to look around, get new ideas or...
Read moreI started out with the GrowUp gardening Pekin team back in March of this year and I've been completely amazed at the professionalism yet very personal customer service experience that they offer every single customer who comes through their door and I've witnessed this just not on my very 1st visit but every single visit since then. Their entire team carries the values that support every part of the industry. I feel very fortunate that we're lucky enough that Mr.Nate decided to take a chance on this location for all of Central Illinois hobbyists to the commercial growers that also depend on their expertise. Please give them a visit and I guarantee that you will not be disappointed. Just tell them...
Read moreStaff was very kind, attentive & welcoming which was great. Unfortunately almost everything I looked at I had to go up and ask “what’s the price on this?”. I heard other people in the shop doing this also during my visit so it’s definitely an issue. From what I saw prices aren’t marked on any of the products. I did see a few things had something written below in sharpie but it was all so faded that nothing was remotely readable. Prices were a bit high so I didn’t buy anything but they had a lot of stuff I needed so I may stop in again. At least the staff was helpful so it was not a waste of time. I genuinely enjoyed our...
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