Fortaleza Fitness Center — Attraction in Philadelphia

Gym may be good I don’t know, but there is a man there by the name of Ola Donaldson or coach O. He is a personal trainer and boxing coach. He scammed my 15 year old son out of 570$. We paid for one on one boxing lessons and equipment we never received. He told us he was the owner of Liberty fitness Boxing studio then when we asked for a refund because he switched locations to this current gym without telling us. He then said he was not the owner of Liberty Fitness Boxing studio. He said we would be getting a refund and it’s been a month and never received it. He also stopped all communication. Not a honest person in our experience. We would not receive you do business with Ola Donaldson or liberty fitness boxing studio, who is now using this current gym as the place where he does his business.

In response to the owners reply: as of October 9th 2022 Mr Donaldson was a Member at this gym. I know this because he had my son come down there and then told us we needed to purchase a membership in order to receive the personal training from him, at this facility. Like previously stated, I do not know about this gym and it may be a great gym but Mr. Donaldson was at the time instructing his clients to come there to receive...

I took my 4 year old daughter for child care as I was at the fitness center … and they just assumed she was 6 years old and accused me of lying because my daughter “supposedly said I told her to say she 4” which never happened I will never tell my daughter to lie .. the lady was just mad she had to work because all she wants to do is gossip in the front desk with the other one … they told me the age limit was 5 but my daughter always says she’s diferent ages all the time because obviously she’s only 4 she doesn’t know any better .. they told me she can’t come back and can’t refund me my money .. I showed them her insurance card that has her DOB on it to proof to the ignorant staffs that she was 4 and I was told told that that doesn’t prove anything . I was going to take her birth certificate but I feel like I don’t owe anybody an explanation especially when I’m not even coming back . But the lady that took care of my daughter told me “well she looks 6 with a very rude and sarcastic attitude as if it were true and my daughter told me the lady that took care of her told her That she was 6 and to say that she’s 6 . I’ve seen other bad reviews and I agree the staff there are not...

But first let me start off by saying I've never felt more comfortable outside side of my own home in a long time the staff are absolutely fantastic the one staff member Roberto always giving a helping hand and there when we need him I haven't been to one of his special classes but I heard they are epic and looking forward to trying that out as well.Jeff is awesome teaches you what you need to know very understanding people makes you feel like family I recommend anyone who is looking to change your life around this is definitely the door's to walkthrough thank you Fortaleza Fitness Center for making my year 2022 the best start ever good luck anyone wanting to join you won't...