We Buy Games — Attraction in Pierce Township

I have bought video games at this location and sold video games at their Cherry Grove location. Both of those experiences were 5 star experiences. However, my review and the rating of 1 star has to do with my MTG card selling experience today. The clerk in the store clearly didn't want to deal with me because most of the stuff I was selling was pre-built, which he was not looking for (which I understand). However, when he got to my individual cards, he was thumbing through while looking around the store and even thumbed past a large group of cards that were backwards and only looked at the back. (I am no card buying expert, but I believe it is easier to evaluate cards if you actually look at their faces!) After thumbing through my cards, he said he wasn't interested in low quality cards like those that I brought in. (Again, I am not an expert but I don't think it is good customer service to call a customer's product low quality especially if you want them to return and spread good word of mouth about the business.) Finally, after rejecting my cards, he didn't even allow me to collect my items before he started serving another guest in the same area that I was gathering things up in. In short, if you are looking to sell to a card shop with rude employees who don't give you the time of day, this is the place for you! Otherwise, go...

I used to be a normal customer of their Amelia location, but not after today. Not only has most of their good stock has transferred to either Ebay or their Cherry Grove location, their customer service is seriously lacking as well. Ran into a situation where one of the store clerks brought out a stack of Sega Saturn games for me to look at - many of which were priced. The other clerk tells the other (does not speak to me) that the games are most likely going on Ebay and haven't been priced. He then takes the stack from in front of me as I was looking at it, and puts it back to the back of the store. The other clerk asked, "what about the customer?" The other guy said, "it's fine, don't worry about it." I walked out.

The store used to have a chill, mom & pop vibe, but not any more. I'm fine with retro shops moving the sought after items to Ebay - I get it. As a local customer, though, it makes it hard to support local businesses when prices go sharply up, selection goes down, and customer service expectations...

We had visited this store on several occasions, and had great experiences....however, we purchased a PlayStation 1, and a game to play in that particular system. We took it home, played the game, and it would not save. We brought the system back to the store, and the kid sent us home with another one, which would not even LOAD a game. When brought back to the store we were informed we had to take a store credit because they did not have another one in. Trying to return a game is one thing, credit on a game, I can understand, credit for a system that was sold under the pretenses that it had been inspected and was in good working order that did NOT work, SHOULD NOT be made to penalize the customer. NEEDLESS to say, we will be burning up the in store credit and taking our game business to Game Swap...