OfficeMax — Attraction in Ponce

Sad to say that the printing service at this store was frankly one of the worst experiences I’ve had with Office Max. I called to have some pictures printed for a family member who passed away and the employee who picked up to attended me was in a rush. Didn’t even allow me get a word out my mouth without interrupting me by speaking to other people while I was on the phone. I kindly asked if she can provide me their email so I can send the pictures over for printing and she spelled the email out in a really fast manner as if she was in a rush. Not even sure if I got it right. I tried to confirm the email with her about 3 times, since she spelled it in a fast manner, and she responded in tone as if she was annoyed. Since I couldn’t confirm the email with her, I asked if she could kindly transfer me to the printing department, hoping I would be attended by an employee who was not in a rush and she warned me by saying “I’m going to warn you in advanced that they are really busy today, we have a lot of people printing. I don’t think they’ll be picking up the phone”. She transferred me and as said, did not get to speak to another employee. If you are printing and need at least a pleasant customer service – I would say...

As an Army veteran and truck driver who knows how the warehouse and shipping and delivering services work I would like somebody to explain to me the logic of these people. I went Sunday to buy a tablecloth and because they did not have any went to speak with an employee who look into the computer and told me that they had a few ones in Plaza las Americas. The delivery system.they use do not work on Saturday and Sunday ok. If they have the tablecloth I assume thy order is ready and it is dispatched on Monday. Estimated delivery was Wednesday. Wednesday, Thursday, Friday and weeken again and when I call on Saturday first another employee tells me that the order has not been dispatcjed. Then another employee tells me that the order was disppatched today and when she have more information will call me in 30 minutes. That was at ten o'clock in the morning. I have to call at two because nobody calls me. How is this possible? From customer service to delivery driver this service is...

I went with the intention of buying a laptop that met my needs as an online college student, the associate that “helped” me told me that the price for an ASUS Vivobook was $1thousand something, me thinking that it was so expensive because it had amazing features agreed to buy it, came to find out that the actual price for the laptop was $649.99 plus taxes, but that I was overcharged almost $500 more because he sold me antivirus, the initial setup and updates and insurance that I did not request and that he did not offer me before I paid. This is completely abusive of his part, I felt betrayed and violated and taken advantage of. I am NEVER...