Powerhouse Gym — Attraction in Port Neches

If I could give this gym a 0 I would. His was the most horrible experience that I have ever had. I was treated like a dog after being a member here for over 2 years. I have not attended the gym for over a year due to the way that they treat people, but I thought that I was still on contract. When I spoke on the phone with someone on July 26, 2018 they told me that I was not on contract anymore and that I could cancel. When I went there to do so the lady at the front desk called the manager out and it went down hill from there. He was so disrespectful during the entire conversation. When I tried to stop the conversation because he was being so RUDE he started yelling, "WATCH YOUR HANDS". I didn't know if I should run out of the door or just stand there because AT NO TIME DID I MOVE MY HANDS AGGRESSIVELY TOWARDS HIM AND NOBODY ELSE. I felt like he was going to hurt me. I am 5'1 and was standing about 4 or 5 feet away from him with the counter in between us. I was so scared I called 911 for them to send a police officer. The girl at the counter act like she was cancelling my membership and told me to sign the signature pad and I did so. It was after they printed it out is where I saw that they make you pay for 30 more days. All of this is for $32.00. I emailed the owner several times and called twice. Finally someone emailed me back and told me not to call for the owner any more. Can you believe the nerve of this company. The police department told me not to come back there because of a safety issue that I have. After reading some of these review I understand that I am not alone. They have treated others like me the same way. They are still fighting me for...

Powerhouse Gym in Port Neches is truly something special! From the moment you walk in, you feel welcomed and right at home. The owners are absolutely amazing—genuine, kind, and clearly passionate about creating a positive and uplifting environment for everyone who walks through the doors. You can tell they truly care about their members and go the extra mile to make everyone feel like family.

The gym itself is always spotless, which speaks volumes about the pride they take in maintaining such a high-quality space. Whether you're working out solo or joining one of the many fun and energetic classes, there's something for everyone. The instructors are fantastic, and the energy in the classes is contagious!

More than just a gym, it feels like a community. Everyone supports each other, and it’s easy to find encouragement and friendship here. Powerhouse isn’t just where you go to work out—it’s where you go to grow stronger, inside and out, surrounded by people who cheer you on every step of the way.

Highly recommend to anyone looking for a clean, motivating, and truly welcoming...

The gym itself is great and super clean. The issues came when we had to cancel due to moving. When we signed the contract, we were told that since we were oilfield, we could just use our driver's license as proof of move when we had to later relocate. Obviously we now know that was false. When I went to cancel the memberships, I paid the $100 each to cancel. At that point I was told that only my husband's membership would be drafted for another month, and that mine wouldn't. Now I am getting daily phonecalls from ABC financial because they say I owe another month. All this extra nonsense could have been avoided if the gym staff was just honest about what charges we would have had from the start. If the only way you feel you can secure memberships is by lying, then you need a better system. I have called to try get a better understanding of why I was deceived, and all I get is attitude and then hung up...