Shipley Do-Nuts — Restaurant in Port Neches

I ordered happy birthday donuts for my son’s 13th birthday. Being that his birthday fell on a Friday which is a school day, I ordered the donuts to be ready at 6am so I could surprise him before school. I arrived at 5:51a, 9 minutes before they should’ve been ready. The young lady went to the back and searched around then came back and said you ordered them for 6am and that she was about to do them. She was very unfriendly, just dry and not reassuring. Concerned, I said I understand that I am 9 minutes early but will they be ready in 9 minutes? She said yes. They were not.. I left the shop almost 20 minutes after 6. I live a half hour away and was late setting up my son’s surprise. Just not the best experience after paying almost $40 for happy birthday donuts that were decent. I wouldn’t order again. Customer service...

I'm paying for the donuts, not getting them for free. Last time I went I asked for custom dozen and the lady decided to just complete my order with whatever she thought was close enough. It's not the 1st time either. Every time I ask choose more than 2 kinds, same lady changes her attitude to not so friendly. And we'll it gets old hearing I only have 2 of those, when it's easy to modify one of the donuts. Daylights does it...

Awesome possum! The donuts are delicious, this place is new and very clean. The bullseye is the best donut in there. I cant remember much about the girls who helped us inside, I had too many kids with me to focus 😆. I regularly go to Port Neches so this will be our donut place. Do-nut pass...