We've ordered two sofas from Perch now and absolutely love each one. We recently remodeled our home and were in need of sectional sofa to fit a very specific space. In addition to the size requirement, we wanted the sectional to be leather AND a sofa sleeper. Try finding a leather sectional sofa sleeper-it's impossible. Imagine our good fortune when someone from a FB group I'm part of recommended Perch. I emailed them and quickly got a response. From that point on our experience with Perch was exceptional. A couple of phone calls later we had a variety of leather samples to look at and choose from. We sent measurements and received drawings for approval. 8-10 weeks later we received our sofa and it was gorgeous. The delivery guys were super friendly and helpful-it wasn't the easiest of rooms to get a large sectional into. They even helped remove a door to get the sofa through the doorway! (It fit perfectly-we measured it to be verrrry close on purpose) The sofa looks like it was made for the room, which it was! :) Everyone who sits on it says its super comfortable. We were able to fit a queen sized sleeper in the sofa and our guests who have slept on it say they slept quite well. (Perch does memory foam mattresses for their sleepers) When it came time to order another sofa, I didn't even consider looking elsewhere. I called Perch and 8-10 weeks later, another beautiful sofa is delivered for our living room. When Perch says they do custom work, they mean it. You can design a sofa down to the inch: height, width, seat depth. You can choose tufting or not, or less. You can do buttons or not, or half and half. You can do piping or not. You can choose the legs and base you want. And of course, a sleeper option. Perch's customer service is exceptional, I feel like Willi is a friend now-I even got to meet her when she was in LA checking in at their factory. :) I would order from Perch again in a heartbeat. Thank you Perch and Willi for helping to make our home beautiful and...
Read moreIf you are in the market for a sofa, want to have the assurance of purchasing local and working with "real people," want the best quality on the market at a reasonable price point, there's no question - go with Perch. Now, the thing is, you may have to wait. And this is no fault of Perch - we all know how the supply chain issues have effected our daily lives. I ordered my custom-made Burnside sectional (custom size, material and wood base) at the end of December 2021, and it was finished with production in August 2022. They were very upfront that it would take 6 months, and they came in within 1 month of that which is pretty amazing considering how unpredictable supply chain issues are these days (I work in supply chain for one of the worlds largest retailers - a local sportswear company ;) - and let's just say I'm impressed. Not only did they keep me updated all along the way, but I worked with one person at the store, and then one person during production. Amelia even dropped off fabric samples at my house going above and beyond. Now to the sofa itself. My vision was to replace a sofa and two chairs in my living room with one piece of furniture that my family of 3, plus friends could all enjoy together. The sofa is of AMAZING quality, absolutely beautiful, and my teenage sons and I spend the majority of our time that we spend together - in this room now. The sofa has literally brought us closer together and created more family time! I recommend going with an extra wide depth if this is your goal. I recently had a friend visit and I don't have a guest room, so I gave her my bed and slept on the sofa. It was a wonderful night's sleep and with the 40" depth of the cushions), it's almost as wide as a twin bed. It doesn't have the noticeable "slope" that some sofas so making it awkward to sleep on. (It may have a slight slope but it's unnoticeable). I am in love with my sofa and so grateful for Perch - no doubt I will return to them for my...
Read moreWe had a fantastic experience ordering our couch from Perch! The design process was seamless—Amelia was incredibly patient, offering thoughtful suggestions that helped us refine our choices. She remained super responsive even after our appointment, making it easy to finalize materials once we had measured our space at home and slept on color options.
One of the best perks is the loaner couch option, which makes the wait for our custom piece so much easier. The delivery of the loaner couches followed quickly after placing our order, and Jonathan was careful, friendly, and efficient when dropping them off.
Overall, Perch has exceeded our expectations at every step so far. Will update once our dream couch arrives!
EDIT: Our couch came! The delivery team was quick, careful, and wanted to make sure we were happy with the placement of the couch before they left. We are obsessed with our couch, and will be telling anyone and everyone that's in the market for a new couch to head to Perch for a 10/10 experience....
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