Disappointed.
Years ago, I adopted a rabbit here. I desperately wanted one so I put up with the rudeness. Laughing, mocking, calling me names "stupid" "idiot". I did the paperwork, got approved, purchased hundreds of stuff and was on my way.
I came back to leave my rabbit during the day and when I got him back he was really distraught. I took him a second time to only stay for a few hours, when I picked him up he didn't have water, was on the bare floor even though I brought a blanket (he doesn't like the floor), and a woman was holding some kind if dropper that I believe was medicine in front of him. She said she "may" have given him some but that hed be fine, wouldn't say what it was. I should have asked more questions but my goal at this place is not to be called names or made fun of. They lost the bowls and blanket I brought, not a big deal. Never again. I LOVE my rabbit, I can't leave him somewhere he's unhappy. Now, if I have to leave him I drive an hour to Helen's. There are closer and cheaper locations, but I'm not willing to risk any more harm or discomfort for him and this place is flawless, he comes back happy.
A neighbor use to volunteer here and I heard more unpleasant things regarding what happens behind the scenes. Should be ashamed.
Finally, after hearing there was new leadership a few years ago, I thought I could come back to get another rabbit this year. New volunteer, same rudeness. To be fair, I wasn't called any names this time. But I'm too old and tired to deal with the rudeness, so I left and I won't be back. It has to be something in the leadership, still. I've volunteered for over 50 organizations in SD and I've never encountered rudeness like this. There are plenty of shelters and rescues that have rabbits that need good homes. Plenty of places that watch your rabbit and will be kind to them. Don't let people treat you or your pets...
Read moreI went here after deciding that I wanted another house bunny. I had my heart set on a Lop ( I had a Lop for many years as a teenager) and saw on their webpage that they had a few. The facility itself is very nice and all the bunnies were very healthy and had clean cages. We made a loop around the bunnies up for adoption and a lady approached us ( I believe it was the president of the organization by her name badge). I told her we came there after a thorough search online of only breeders charging $200 a bunny. Since we wanted a pet bunny, not a show bunny, that seemed a bit of a steep price. She proceeded to tell us we were "in the wrong place". I was very taken aback by that comment and honestly embarrassed as here I was trying to do the right thing and adopt a bunny in need and this lady tells me I'm in the wrong place like I'm some horrible person and incapable of caring for a bunny . Then she proceeded to tell me how I was wrong on everything I said and that if I'm looking for a certain breed im in the wrong place, and that it's "easy" to find pet bunnies. The whole conversation was very discouraging and I can't imagine how anyone would adopt after being treated that way. One of those bunnies would have gone to a loving home but after how I was treated I'd be too embarrassed to go back. I'm not sure if she just made a judgement because my 2 year old was with me, or she thought I looked like a bad person. But I went there feeling happy and ready to give a bunny a happy home to deciding maybe it's not meant to be. Hopefully no one else has that...
Read moreThis place is awesome! I found a bunny that was left on the street in front of my work, and was referred to them for information and help. Because of them, I now have a house rabbit that is potty trained and just cruises around the house. Probably one of the coolest pets ever, but without their help and information I would not have known how to care for, feed, or house a pet bunny. They really went the distance to help me out, and I'm grateful. Any supplies you could ever want are available here, along with a lot of advice and knowledgeable, caring people. I highly recommend their free Bunny 101 class for those new to having a bunny.
Realize also, bunnies are pretty high maintenance. They are certainly not for everyone, in spite of how well our bunny has fit into our household it took a lot of work on our part. They like to chew, and phone chargers, lamp cords, computer cords, HDMI cables - nothing will be spared. You really have to work to bunny proof your house and protect your bunny from electrocution.
Again, all the help the SDHRS gave me helped him fit into our household as...
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