I recently visited Fromex One Hour Photo Systems in San Gabriel for visa headshots, expecting a straightforward and professional service. Unfortunately, my experience was far from satisfactory.
I was initially provided with both a digital version and a hard copy of my photos. Upon inspection, I discovered that the digital version and the hard copy were not the same picture. This was a significant issue as I needed consistent photos for my visa application.
When I returned to the store to address this discrepancy, I was met with a rude attitude from the owner. Instead of acknowledging their mistake, the owner claimed that they "always provided different versions for each" and attempted to charge me extra to correct their error. This was never communicated to me at the time of purchase and was clearly their fault.
I left the store feeling frustrated and disappointed. This experience has caused me significant inconvenience and stress, and I would not recommend Fromex One Hour Photo Systems to anyone looking for reliable and professional...
Read moreIn and out within 15 minutes with my passport photos (4 copies) and an emailed digital copy for $14. I went on a Saturday with a few groups waiting for photos too.
If you don’t want a digital copy it’s only $12 for 4 photos. I went here 5 years ago when I needed to renew my passport (already need to renew it again!) after getting it done somewhere else. The other place didn’t take good photos and cost more. I was happy that the service and quality was as good as last time. Would be a great place to take visa photos too. I recommend this place to all my friends.
The photos looks great and he’ll let you pick the one...
Read moreI gave 0start!It was the first time I came here to take a passport photo. The woman with white hair and short hair had a very bad service attitude! When she asked me to take off the earrings for my child, she went out to serve other customers. I waited for her to come back until I asked her if she was okay. She came back to serve me again, and said that my kids was crying to delay her time, and let us be the last in line! Very bad experience! First time here, last time, never again!also it's...
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