We had reached out to several piano stores in the Bay Area, but hands down Silicon Valley Piano was the most responsive, the most forthcoming about the prices and condition of their pianos, and the most helpful. Given the limited time we had to actually visit the physical stores, the level of clear detail and transparency that Mi and her team provided over email was crucially helpful.
Even when we went to visit, there was very little "salesmanship", and recommendations she thought best suited our needs. We ended up purchasing a beautiful used piano in pristine condition for a great price, and it was delivered within days with zero hassle and as promised, including 5-year warranty and free one-time tuning after delivery. Given how beautifully all of the pianos had been restored, I've confident they will honor the warranty and do an exceptional job in case any issues should arise.
While we visited Mi Kim first, we then shopped around to various other stores to see if we could find a better deal. Turns out, Silicon Valley Piano also had the best prices on their pianos - likely due to their very specific focus on quality brands pianos in great condition, instead of hocking pianos of all shapes and quality. We had been dreading the piano purchasing process as we knew very little about pianos and what to look for, the whole experience was so smooth and painless with Mi, it's still a bit surreal!
Certainly do your due diligence with other stores, but I would wholeheartedly recommend Silicon Valley Piano, especially if you're in the market for a high quality...
Read moreI would love to share my experience of obtaining my dream piano from Silicon Valley Piano. SVP was truly fantastic. They were able to get the exact, hard to find piano, and size I was looking for, delivered to their store for me to try within a week’s time. Throughout that process, SVP constantly gave me text updates to lmk how the search was going, making me feel like they were totally on top of things. Salesperson, Mi Kim is a star! Friendly and knowledgeable. I can’t thank her enough! Coming in to try the piano there was no pressure to buy. In fact, after Mi showed me the piano and provided information about it, she left me alone to test out the piano for as long as I wanted to. That was great and made me feel comfortable while deciding to make a big purchase. I bought the piano on a Friday afternoon and was playing it in my living room on Monday morning. The delivery team was awesome and very respectful of my home. The whole piano buying experience was so easy and gratifying. If you’re looking for a new or used piano, Silicon Valley Piano can make it happen for you! I whole...
Read moreIf you're looking to buy or rent a piano for your child and you're not exactly a musical pro – just like me – I wholeheartedly recommend this piano store. After renting two different pianos from them, I ended up purchasing a fantastic grand piano. Genki, the kind and patient salesguy, really knows how to strike a chord with customers. I've known him for years, and his service has always hit the right note with me, building a solid foundation of trust. I think the tone of a piano is the real superstar here ;) Unlike online shopping, where you're just a click away, you've got to make the trip to the store and tinkle the ivories of various pianos, comparing their melodies before you move them home. So, if you're thinking of saving a few bucks by joining a piano flash mob or trying to win a piano auction online...it's a high-stakes performance. I've prowled around many piano stores in the bay area, and it seems like Silicon Valley Piano might just hit the high note when it comes to prices and service – talk about a symphony of...
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