Cliff and his employees were excellent, very kind, thoughtful and honest dudes. Will be back as needed! Highly recommend. That was the first time^ (and I left a 5 star review at that time).
Later, my son spilled coffee into a system. I cleaned it, let it dry, and had it running, but was still worried, so I took it in and paid to have it cleaned properly. They gave it back to me and it did not run. They claimed that sometimes, moisture in a system can have a delayed effect -- I said "Sure, but it was running when I gave it to you and now it's not..." -- they said they would look at it again. I called them weekly for roughly 2 months, and they "never got to it" -- they still have that console and it's been almost a year. Figure they used it for parts by now. Never reached out to me again.
They also took a broken switch thinking they could possibly extract data off it -- I never heard about that system again either.
Probably want anything they could do for either system, but to never reach out about either and just keep both broken systems...
Read moreWho else on the internet but Cliff has a legit 5.0 star rating? I am pleased to be able to add my own 5 star rating to those that have preceded mine. I have a farily high end digital audio player made by a South Korean company that went out of business some years ago. One of my grandkids got ahold of it and messed up the micro USB port and it's attachement to the curcuit board inside. Cliff had to do some work outside of the scope of what he most often does (video game console repair) to find a specific part that was needed for the repair but not readily available. He was able to find the part and do the repair and my unit is back to functioning as if new. His charges are quite failr and his service quite pleasant. I'm glad there are some 5 star kind of people around doing 5 star kind of work, helping to make our world a better place. ...
Read moreCliff and his staff know what they are doing when it comes to fixing things. My son had several issues with his switch. They fixed the problem of the switch not turning on. When I got home, the controllers weren't working right. They told me to bring it back to see if there was a small problem. It was pretty bad and they had to replace several parts to get the switch to connect to any controller. They also fixed 3 of my joy cons! They have great prices for repairing things - beats buying new for sure!! They are friendly and knowledgeable too. Customer service is wonderful! I highly recommend them! They are a bit hard to find, but if you follow Google maps and look for the small sign of the building it isn't that hard to get to. If you have something to fix,...
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