When mom passed away in December we had just 4 days to have her prepared for her MA funeral before Christmas, on just the 5th day after her passing into eternal life. Despite being fully booked with other funerals, Beers & Story South Hadley staff went above & beyond to accommodate the very short time frame. Tgey came to the house after their regular work day to fill out paperwork asap. They were able to expedite mom's cremation so she'd be ready in the urn, on Dec. 22 for her funeral mass in MA. All her funeral cards were also expedited to be ready then. On the day after Christmas we had to drive mom's cremains to Michigan for her funeral with the rest of the large family & internment there. Beers & Story connected with the funeral home in MI who were also booked solid. Beers & Story staff coached us thru the processes for both MI & MA since we would not be able to have a director at the church there either. Their help was invaluable in helping us to ensure mom had beautiful funerals in two states that reflected her life & love for all. We are...
Read moreI recently lost my mother on January 5. She was 93 years old. She was more than just a mother to me, she was also my best friend. When it came time to make the arrangements, we contacted Beers and Story. We have always used them as they are always kind, compassionate and very professional. Nothing can take the pain away from losing our mother, but the staff at Beers and Story made this as peaceful and comforting as possible. I would also like to add that Alyssa, Crystal and Kate have gone above and beyond to help my family on this journey of grief. I especially wanted to thank Kate, as one day I bumped into her and explained that there was a personal item of my mother’s that I really wanted. Even though she wasn’t working at the time, she went out of her way to retrieve this item and brought it to me that very same day. Her kindness will never be...
Read moreIt’s so hard to grieve the loss of your loved one when you also have to be the strong one to follow through with the burial plans of the family member that just passed away. The whole staff at Beers & Story Funeral Home understands what the grieving one is going through, and made the whole process that much easier as to showing they truly care about your loved one that just passed and the grieving one handling the last wishes. I knew they truly cared by the way they talked, not being pushy, but by listening at any hour, and offering their knowledge in things you not familiar to. Communication was superb whether by phone, email, or by text to answer any (many) questions I may of had. I’m truly grateful my grandmother chose Beers & Story Funeral Home to help me complete her last wishes on this earth. I will highly recommend them to anyone...
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