I first visited SGA on 2/19/2024, and from the moment I entered the facility and walked into the customer service and check in area I was extremely impressed. Yes It had recently been newly renovated and it was very nice but that wasn’t the main reason I was so impressed!! The entire staff operated on an elevated level of family oriented professionalism!! Every single person that I encountered treated me like I had been a client for years!! I originally just wanted to take a tour but the environment was just to magnetic to pass up on an opportunity to visit the range. So I visited the range and it was also very impressive!! State of the art environmental circulation air exchange system with digitally automated target distance control. I really enjoyed the entire experience. Lorenzo and his staff offered such knowledgeable insight regarding recommendations for my wife being a first time gun owner as well as my interest in a new pistol with an optic sight. So I returned 2 days later with the intent to purchase my wife’s pistol and ended up buying one for myself as well!! I am not exaggerating when I say me, my wife, Lorenzo, and his staff had a blast while going through the process of purchasing the pistols. In that moment I felt like I had been a client for years!! Special thanks to Moreen for being such a joy, to my wife and I, and Damien for not only recommending my Canik MC9 that I purchased but also for taking the time to zero it while I was at the range which improved my shooting and enhanced my experience!! SGA is my go to gun range for life!!!! I strongly recommend anyone who is looking for a great place to shop, shoot, or secure multiple permits and licenses to look no further than Stratford...
Read moreI recently visited Stratford Guns and Ammo, and I must say, it was an outstanding experience from start to finish. The professionalism exhibited by the staff was second to none. From the moment I walked in, I was greeted warmly and made to feel like a valued customer.
The atmosphere at Stratford Guns and Ammo is incredibly welcoming, almost like being part of a family. The staff is not only knowledgeable but also incredibly kind and patient, making sure to answer all my questions thoroughly. This is particularly important for newcomers or those who might feel a bit apprehensive about handling firearms.
Safety is clearly a top priority here. The range officers are vigilant and ensure that everyone adheres to strict safety protocols. Their detailed safety briefings and hands-on guidance provided me with a great sense of security and confidence while using the range.
Additionally, the store is well-stocked with a wide variety of firearms and accessories, catering to both novice shooters and experienced enthusiasts. The staff’s expertise and willingness to help you find exactly what you need without any pressure to upsell are truly commendable.
My name is Victor Perez, and I have been shooting for over 15 years. I was so impressed with my experience that I became a top-tier member, and I always will be. The benefits and exclusive perks of membership add incredible value to an already exceptional service.
Overall, Stratford Guns and Ammo offers a perfect blend of professionalism, kindness, a family-friendly environment, and an unwavering commitment to safety. I highly recommend it to anyone looking for a top-notch...
Read moreWent to patronize my Nubian business owners to purchase a few items really opened my eyes on sometimes you’re better off doing business with the other man. As I came inside the woman at the register , an older black woman asked me if I need help as she assisted a guy filling out some paperwork. I told her that we’re looking around, so she could finish assisting the man with the paperwork. I found what I wanted and said it, but the woman at the register totally ignored. I waited about 15 minutes when a group of guys(Caucasian) entered. Now this woman at the register decides to call another worker to finally come to assist her. The gentleman appeared to know I was next, so he walked past the group and attempted to help me. As I was showing him the item I wanted to purchase the woman behind the register raised her voice to him, telling him she want him to assist the group first. When I told he( and she already knew) that I was next , waiting about 20 minutes now, she told me she wants him to help the white group first. I walked out, taking my money to another business that see green, not the color of you skin. The woman at the register really needs to be retrained in customer service…… Looking at your response I guess the truth hurts…. You know it is the truth…. What part...
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