Tops Friendly Markets — Attraction in Town of Albion

This store is the worst tops in my area! I've had numerous occasion's of going in this store, you would think I would learn my lesson by now. The 1st time to get a sub for dinner they told me there'd be a 20 minute wait! What? How is it that Wegmans can make subs right away but I have to wait 20 minutes for you to make a sub for me? The 2nd time I called to ordered a breakfast pizza. They told me 30 minutes. I got to the store 25 minutes later. The people behind the counter were chatting following each other around, talking, laughing. They finally noticed me I told them that I had ordered a pizza. "Oh that will be about 20 minutes they Said"! I said I called you told me 30 minutes it's been 25 and you haven't even started my pizza? And their excuse they gave me was that the dough was frozen! I told them to forget it just like I did the sub and walked out of the store. Called Crosby's I was able to get my breakfast pizza 15 minutes what's wrong with this picture? Now today I go in there bought over $80 worth of groceries, the cashier scanned my bonus card just like normal. When he got done with my order hes like, "oh I forgot the scan your coupons" after hes already totaled out and ended the transaction. Now he tells me I have to go to the service desk because of his error, why can't this be fixed at the register? So on the way up to the service desk that I didn't wanna go to, I notice that the bonus points never came off of my transaction! Shocking I know! As a proceeded to tell the girl at the service desk that it didn't look like my bonus points came off the total. She so rude!! She said well you have to scan your bonus card! Very rudely I might add! Like I'm supposed to know their procedures!! I said he did scan my bonus card! She said "well I didn't come off" She proceeded to be very rude and short with me. She did fact give me the money for my bonus card savings and for the coupons that didn't get scanned. The point is it should have never happened #one and #2 it should have been dealt with in a professional manner. These people need customer service skills! Did I mention I hate this store! I was just reading through some of the other reviews, finding some of the same complaints that I am making. What I also notice is there is no response from management or any of these complaints! So what's the point in doing a review if nobody is going to follow up on the issues of the store!? Your slogan tops never stops I'd like to revise that slogan .... tops never stops to help...

Definitely a 5 star staff, always welcoming and helpful! Finding things quite easy, great sales and always great quality of food. Registers/self check out? Whole different story. Everything you think you should do, just don’t and maybe it’ll go smoother. Ring one item as slow as you possibly can while all other items remain in your cart. Slowly place that item on scale next to register, step away slowly and pause. DO NOT EVEN GASP FOR AIR! Hold it in. If it does not yell at you, make noises or call for attendant, slowly reach into cart for the next item. Repeat until you have a completed jenga on the scale, now slowly in your head pray to Jesus it does not shift nor fall. If so, start process all over after attendant has come back and cleared your register. If and only if you have successfully completed jenga, you may begin payment. Ohhhh Lord, I hope you checked if you have a register that accepts your payment of cash or card. If not, call attendant. Thank God that staff...

i don't have anything to say about tops but this Cortney Ives who reviewed this store is grossly misinformed. apparently she's on this "GMO IS BAD!" bandwagon which is completely fine (you want to eat all natural who am i to stop you) but the problem here is that she believes corn comes in a non-GMO variety.

Corn, the crop we harvest today, is not natural. at no point in history has anyone ever been able to come across a naturally growing stalk of corn. the whole corn species is a result of humans genetically modifying the maze plant in order to produce the innumerable varieties of corn we have today.

so my point is, if you're earing non-GMO, you can't eat corn.. period. if the produce guy you talked to, Cortney Ives, was truely helpful, he would have informed...