Wood'n Wheel Family Fun Center — Attraction in Town of Esopus

NOTE- My experience at this roller skating rink took place approx. 6 days ago from today.

My time at the rink was alright. First walking in seems like it's small facility, however once you get passed the entrance window, its a decent size overall. Skating throughout the session was alright, not the best floor for skating, being it was very loud, however skating along the floor was good. The size of the floor is kinda small, especially since you could tell that they closed off 1/4th of the floor for a small bumper car arena- which I noticed was only used for the two birthday parties hosted at the rink.

No skate guards were present, as this facility doesn't have skate guards (which I think would be extremely beneficial, as there were birthday party parents standing in the middle of the skating floor, kids with walkers going opposite directions causing potential harm to the flow of other skaters, and kids tripping over walkers and falling face flat).

As I had my own pair of skates, Noticing rental skates they offer were good, it was a good mix of very old, green/blue/orange plastic skates, to the newest skates from Sure-Grip. Same concept with blades, there were Extreme Rental green skates and the orange/black excel 5500 skates. However, watching the skate rental girl and older lady hand out and take back skates, besides using spray to disinfect skates, no proper method of checking the skates/blades are put in procedure to make sure there are no loose bolts such as the wheels and ankle braces, wheels that do not spin well, making sure brakes are not worn down, etc. When I say proper, I mean putting your hands onto the physical skate and making sure wheels spin, bolts are tight, etc. As said above, both rental skate workers took the pair of skates, sprayed them, looked at them and put them away. During my time here, I also noticed on the floor there were pieces to skates on the floor, which does tells you that there is no proper procedure to checking skates.

The photo below will show you 6 different objects that go a blade, with the exception of 1 object. The Orange Pieces with holes in the middle go to an Orange and black skate, that holds the ankle piece to the actual blade, which creates a "shoe" as I like to call it. Its what holds the skate together basically. Two of them were on the floor, one was over by the public snack bar. I'm going to assume that one of those orange pieces went to a little kids Excel 5500 (Orange/Black) Size 2 Blade, because one of those side bolts were missing. After informing the family next to me and my group that came, I informed them that missing this side piece can be a hazard because he could potentially break his ankle if he fell or took a turn wrong. The Red piece with the circle with the screw to the right does the same exact thing as the orange pieces, however to a Extreme Rental Blade (the green blades). Lastly, the Black cylinder-like piece goes to a skate, it holds the frame of the skate to the frame for the wheels (aka there's 2 hole on the bottom of the frame of the skate, one in the front and one in the back, that's where that black piece would go). I'm not too sure why its still a whole piece, and why it was on the floor, the only reason I can think of is someones front or back wheel frame piece came off, and the black piece fell out with it.

Anyways, besides the floor, there are lots of games offered (Arcade-Other Misc.). They also host laser tag, which I found to be a good investment of my money. There are two kitchens in the facility, one for parties and one for the public (from what I noticed). As I didn't order really anything from the snack bar I do not have much to say about food/drinks sold. However, where me and my group were sitting, we noticed that the place could of been vacuumed and swept before the session. Sound system/music could also be more updated, and Staff were friendly, except for the lady in the entrance window who gave off "rude vibes".

Overall, It was an okay time, I do think they should invest in skate guards for the safety of...

We had my son's birthday party here today... I will start with the positive. We love coming here, in the cooler months we come almost every weekend to skate. Its clean, friendly staff and the floors are well maintained. The woman who is almost always at the front desk ( I do not know her name ) but she is wonderful. She is always friendly and helpful. She helped out when there was a discrepancy on our check and whatever miscommunication there was she graciously worked it out with us and was super nice about it. Skyler was our host and this poor girl looked like she was handling a few different events at the same time. She's super nice and not one complaint about her personally. I will say however, the party was a bit unorganized. We will probably continue to come because we really do like it here but the female owner gave us such a sour taste when we got there today that I almost would want to say we will not return but that wouldn't be fair to my family. We got there about 1/2 hour early and she basically told us we shouldn't have been there so early. There were only myself, my husband and my son there early to bring some balloons and setup our favors and just be there when our guests arrived - we were not going to skate until our allowed time or anything. But this woman was very condescending towards us - making us feel extremely unwelcome. She told me "You can't show up to a party at a restaurant early and expect to be seated" or something along those lines. She also told us it was her job to setup the party. If I didn't have 10 children about to show up to come skate I would have walked out then and there. Thankfully the rest of her staff is friendly enough that made up for her being so snotty, that we stayed. Fortunately enough the kids had a good time but maybe work on being a little nicer to guests who are FREQUENT repeat customers about to drop...

Had a great time last night for adults night, the lady at the door with the rainbow scarf was very nice. There is one thing I feel needed to be addressed, hopefully so it doesn’t happen in the future to someone else.. from the minute I entered the establishment there was a young man there with black gym shorts on, a black hoodie, Nike high top sneakers and a curly brown bowl cut whom was making fun of the shoes I had walked in there in.. I guess he didn’t like my platform sneakers, it was evident he was making fun of them and then proceeded to go behind the shoe counter to then cause some of the staff back there to stare at my shoes and laugh, it was uncomfortable. Then i had to give him my sneakers for rental which he also made feel awkward.. i didn’t make a deal of it at that time because I was with coworkers.. I almost actually left, but stayed because I was with my friends and had already paid. I haven’t been made feel that uncomfortable in a very long time.. Just tell him to be kinder.. Let people be who they are and wear what they want.. otherwise great place, nice and clean, the food service staff was very kind, the food was good I had waffle fries and loved them :) the fun I did have brought me back to my childhood and it was awesome, so...