Huntington Hospital — Attraction in Town of Huntington

Specifically for the ER: My husband was hit by a car while riding his bike, and then taken to Huntington Hospital in an ambulance on July 30th of this year (2024) at around 4pm. He was wheeled into the hallway of the hospital because all of the patient rooms were full. He was bleeding from multiple wounds. There were no blankets. No one tended to any of them. He was given x-rays several hours later. He had to ask for water several times before getting one tiny cup. I wasn’t able to see him until just before visiting hours were coming to a close. He was freezing, bleeding, and in so much pain. There were nurses casually on computers not working with patients. When a patient comes in from an ambulance after a vehicle accident, there is a standard trauma procedure that is supposed to be conducted to check for head trauma and other bodily harm. He received no such care whatsoever. A random volunteer laid a sling on him, not knowing if he was actually able to put it on himself or not. I was called at around 11:30pm to pick him up because the doctor didn’t feel like coming in to do surgery on him that night. We were told very clearly to call a specific doctor at 8:00 in the following morning in order to follow up because his shoulder was shattered and would need reconstructive surgery. We were not properly discharged that night, which caused us problems later on. Also, we later found out that the x-rays revealed that my husband also had a broken wrist on the opposite arm that they either missed or we were failed to be informed of.

The overnight staff: After my husband’s shoulder reconstructive surgery, it was advised that he stay overnight to be monitored and comfortable. The overnight staff is completely untrained, negligent, and unempathetic. My husband was in a lot of pain even with pain medication and was still connected to the IV and circulation machines, which made going to the bathroom very difficult. The nursing staff is supposed to be trained in how to handle patients and assist them in and out of the bed and how to help with their medical needs including using bathroom facilities. The nurse threw a bottle at him and told him to pee in that. But one hand has an IV in it so he couldn’t bend it to use it, and the other one was in the sling and couldn’t move because it just had just undergone surgery. So neither arm is useable and they wanted him to somehow urinate in a bottle by himself. Obviously, in the condition that he was in, he couldn’t fight with them, tried to do as they said and then spilled his own urine all over himself. Every monitor of the patient next to my husband in the same room was alarming at the same time for a nurse to come check in on him. My husband tried calling the nurses’ station. The device for calling the nurse is inaccessible because it assumes that you can reach it, which was difficult for my husband without assistance. It also has a weak voice receiver so the nurses on the other end cannot hear you. So, they kept ignoring my husband’s calls for help all night long. Also, the thermostat was set very high, so my husband was sweltering all night. He called for the nurses’ station several times for pain meds and temperature change and they ignored him. When I was able to visit him the next morning, it was obvious that he hadn’t slept all night.

The daytime nurses are wonderful, lovely people. It's a completely different experience from the night shift and the ER. They're so helpful and responsive.

This entire experience has been traumatic. We would sue for gross negligence but we just want to move on...

I am a cancer patient in my fifties and I am very crabby when sick. This hospital was the best hospital that I have ever been to and I have been to many. Including in NYC which is supposed to be one of the best. My Dr. was Dr. Tanna for breast cancer reconstruction. I also had Dr. Smith as a surgeon for same surgery. These two men gave me back a sense of normalcy that I can never repay. They were miracle workers. The anesthesiologists truly took the time to make sure that I didn’t get sick from the anesthesia like I always do. No hospital ever spent the time with me that these anesthesiologists did to listen to what happens to me and they adjusted what I needed. I didn’t get sick AT ALL. And they were caring and patient because I was scared. The attendants in the surgery room all calmed me down and made me feel at ease. They work hard and they work as a team. They compliment all the Dr’s in the surgical room. The people that rolled me around were also so friendly and professional. Carmina the nurse in surgical recovery was a saint. I talked her ear off because I was on pain meds and I wouldn’t shut up. She was so patient and attentive and professional. But most of all kind. I was rolled to first floor breast cancer unit I assume. Mackenzie was my first nurse. I adore her. She saved me by being so attentive that she picked up a problem that she could have easily have missed. She called Dr. Tanna and back into surgery I went. I will forever be grateful to her. So is my breast. Lois is a little energizer bunny on that floor who pushes me to walk even though I tried my best to ignore her because it hurt. She is so tiny but don’t let that fool you- she gets the job done with a smile. All the people who take the blood pressure and clean the rooms and bring the food and answer the phones to take food order and prepare the food, they all deserve a raise! Always were they professional to everyone and helpful and I could tell they cared. On my way out- the security guards wished me well. Who does that? I was so surprised . They were so sweet. Even the valet attendants were friendly and did a super job. You could tell they were sympathetic towards the patients. I also would like to mention a Dr. in surgical recovery named Dr. Lisa who has a teacher as a sister . I believe she may teach in NYC. She works hard and is a credit to her profession. I didn’t want to leave her out. The rooms were very clean and whoever cleaned the rooms and bathrooms did an excellent job. I wish I could give this hospital ten stars. I live far from this hospital but if I ever need to have another surgery I am making sure that it is in this hospital. Keep up the excellent...

Brought my brother to the emergency room at 1:50 am and was rudely gestured to step to the side from a blonde girl named Amanda (who had a incident last time my brother came and told a nurse to draw blood from a vein the same nurse said he hasn’t ever tried, and clearly looked uncomfortable doing, My brother didn’t say anything because the nurse was already doing it and he didn’t want to put extra pressure on the young man; resulting in my brothers arm turning purple and left with other symptoms he didn’t have when coming in) so now fast forward to today she told us to move to the side so she can help out someone else and we didn’t give into her rudeness and just stepped to the side, she said fill out the sign-in form, we did , she took it and told us to go wait, which we did. Mind you the hospitals empty. She finished checking in the other person and they even went inside. So now it’s just me and my brother literally the only ones in the waiting room. She sits for a while , starring at the computer, avoiding eye contact. Shortly after Her co-worker (Jenna) who was just also very rude came to the front desk, so she stood up and started having a whole conversation, even had time to start giggling and cracking jokes, ALL WHILE SHE STILL HASNT EVEN CHECKED IN MY BROTHER WHO WAS-STILL IN PAIN. I walked up to the desk and asked if she was ready and she replied like a character from mean girls “I’ll let you know when I am” which was the last straw, so I immediately told her she’s been rude since we walked in and me nor my brother no longer feel comfortable having anything to do in regards to her assisting him in any way. After I asked for her name she went to the phone to make a announcement for security “code grey” and 7 security’s came shortly after as if we possessed any threat besides her job security. All I asked was her name and told her she had been very rude from the beginning. They had come and seen me sitting down waiting and had to be confused as to why they got called. The supervisor came and seemed a bit concerned but didn’t write anything down. It’s concerning due to the fact this women has direct patient care and This is the hospital me and my family go to. I get it’s work and not the average individual loves work but if you hate your job let alone you’re life, find a different job. Disappointed I talk very highly about this hospital and to experience such a person working here is truly a shame. Who would be comfortable knowing someone like that works for a hospital “caring” for...