This is why you should shop locally. Great place five stars. I bought a wheel barrel from them a couple of months ago and doing some heavy work one of the pot metal welds on the wheel broke. It was as simple as this I pulled up out front walk 30 feet inside spoke to one of the guys they pulled up a code and replace the wheel at no charge was in and out in less than five minutes. Try doing that at Lowe’s or Home Depot absolutely impossible nightmare that would’ve been and I would’ve gotten no satisfaction whatsoever. Shop local take care of your people and they take...
   Read moreI’ve been shopping at the ACE Hardware in Southold for nearly 11 years and have to say that whenever I go there, looking for home repair advice and products, I’ve been treated respectfully and my questions have been taken seriously by the staff. (They do have senses of humor, too, which is refreshing!)
As an example of the range of services they offer, last Spring I brought 3 screens to be repaired, prompted to take care of that task because I’d seen a handmade sign at the entrance mentioning that as a service they provided. Excellent results, and...
   Read moreThis store is super well staffed with at least a couple of very knowledgeable and articulate associates there at all times who can instantly figure out your problem and get you the parts and then you are out the door. I have saved an entire day or two every year not to mention untold stress just because of their efficiency and can do attitude. And it happens to be around the corner from where I work. Having his kind of recourse in the town of Southold definitely contributes to the viability of businesses and life in general...
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