The Computer Shop — Attraction in Town of Union

Long story short I bricked my power supply and needed to get it replaced. I paid for them to order a new psu and install it into my system, which they did seemingly flawlessly. However when I went today to pick up my system it did not come with the extra cables that came with the brand new power supply I paid for as well as the power cable. I was more focused on finally getting my working pc home and forgot to ask at the shop. So I called a few hours later to be told they threw away all the extra cables. Guess the power cable isn't need huh? This is grossly negligent. I don't see how a repair shop would just throw away perfectly fine cables, especially when they belong to a customer. This review would have been 5 stars, actually, I don't use yelp so this review would have never existed if this shop just didn't "throw away" my cables.

Edit (IMPORTANT): I'm going to leave my original review mostly unedited because I feel like I should. I got a call today saying they found the box with my extra cables including the kettle cable that powers my psu. I went and picked it up and had no problems.

To clarify, the repair job itself seems to have gone perfectly. It was being told that my cables were thrown away before I had even come to pick up my pc that irked me. I think communication could be improved, such as asking the customer if they would like to keep extra cables and accessories or not. And at the very least you should be giving customers who buy a psu for repair, their kettle cables so their system can...

Had issues with my year-old gaming PC that turned out to be a faulty power supply. The young man who helped us was very polite, and I appreciated that he was also very patient with my elderly step-father, who came along and asked a lot of random questions about his own computer that he's having issues with. I'm not particularly tech savvy, but my step-dad makes me look like a computer genius by comparison, so I appreciated how calm and polite the employee remained with him even when his questions bordered on nonsensical, lol.

The price was very good (less than $200 total between parts and work) and was pretty much done within a week. I also felt very good and comfortable leaving my computer with them. I always get nervous leaving electronics at shops because I've had my bank account hacked and had bogus charges made on my card that I have link to different apps and profiles, but they were incredibly professional and made me feel taken care of.

On the whole, I'm very happy with the work and the staff and would highly recommend them! I'll definitely be coming back in the future if I have any other problems or want to look into doing...

I called The Computer Shop to install and setup a mesh wi-fi system throughout my house. The two technicians, Dan and Shawn*, were just awesome. Very personable and friendly and it was obvious they enjoyed their work.

While they were there, I mentioned I had called Best Buy to come out and Mount a 70'' TV but how horrible the process dealing with them was and scheduling an appointment (terrible 3rd party customer service, people over the phone having no idea what their products do, etc.). Long story short I called and cancelled my appointment with Best Buy as soon as the guys left, and they were able to come back the same week and mount the TV for far less than Best Buy.

Screw the Geek Squad, these guys are...