Goodwill Thrift Store and Donation Center — Attraction in Tucson

Upon my recent visit to the Goodwill Thrift Shop, I must confess that I was pleasantly surprised and found it to be a shining gem amidst the myriad of lackluster Goodwill stores scattered around the area. As an avid reviewer with a discerning eye, I wholeheartedly bestow upon it four stars, for it truly deserves commendation.

The juxtaposition of a thrift shop and a gym may seem unconventional, but it is this very uniqueness that sets it apart from its counterparts. The Goodwill Thrift Shop's innovative approach to blending affordable finds with a fitness-oriented ambiance creates an unparalleled experience, catering to a diverse clientele seeking both economical treasures and a healthy lifestyle.

The staff at this establishment proved to be the embodiment of exceptional customer service. Their attentiveness and genuine desire to assist in the selection of items made the shopping journey not only convenient but also enjoyable. It is rare to encounter such genuine and helpful individuals, and their presence added a touch of warmth to the shopping experience.

Moreover, the sufficiency in the selection of items is noteworthy. The store impeccably curates its inventory, ensuring a delightful assortment of high-quality merchandise for shoppers with diverse tastes. Whether searching for vintage clothing or household essentials, one can rest assured that the Goodwill Thrift Shop boasts a range of options that are both aesthetically appealing and functionally practical.

As I reflect on my visit, I am captivated by the subtle sophistication that resonates throughout the store. It is a haven of hidden treasures, where one can indulge in a treasure hunt that culminates in unearthing unique and cherished belongings.

While I hesitate to grant it a perfect five stars due to minor areas for potential improvement, the Goodwill Thrift Shop is undoubtedly a cut above the rest in its category. It has established itself as a reputable destination that caters to the discerning tastes of its patrons, elevating the thrift shopping experience to an artful and...

The one star is for a reason and it is not related to the store itself. Please read: I love Goodwill. It was been a staple in not just my life, but entire communities. The best part of Goodwill is their employment program. I have personally known people who have had their lives changed by their program that allowed them to start over. It's what makes this company such an important part of communities all over.

However, at this exact location, there is a manager named Ryan. In some cases, I have learned to just let people have a pass as they may be having a bad day, but I have witnessed him and his harsh attitude on multiple occasions. His blatant rudeness and cold responses with an elderly couple yesterday have brought me to the point that I can no longer stand back. As a manger, he is supposed to be a leader, especially for those coming to work at Goodwill whom may have never had a positive role model. His behavior does not exemplify the characteristics of someone who is grateful. I can only imagine how he is behind closed doors to other employees who may feel the pressure to keep quiet so they do not lose their job. This type of situation happens all to commonly and he falls in line with the MO (authority over those who may be in a less than fortunate situation). The same goes for his home life. I hope he is not responsible for any children or elderly, and that if he has a partner, that they know they deserve to be treated with dignity and respect, as well as they can always leave; there are places that can help. It is not right to treat people the way he does and I will be contacting Goodwill.

I gave 1 star for this reason. 5 stars if he was not there. The other staff members and security team have always been genuine and helpful. I respect them and hope Ryan has not caused a burden on their lives. I look forward to shopping...

I had the "worst" experience I have ever had tonight. My daughter and myself walked into this goodwill instead of a nice greeting the cashier said we are closing in 15 min.'s. Well ok so we were able to get a couple items then another employee from the floor was saying that's it following us as we preceded to the register to pay for our few items. When we got to the register there was two other customers that got to the register just before us . The cashier then told all of us that they were closed and that was it. We all stood there & ft Lowell confused ?! The cashier then told the other employee it's 8:03 pm and we are closed and they want to check out , so the other employee said no so we all said what do you mean you just told us the store was closing so we got to the register to check out then you turn around and say no we can't purchase our items well isn't that a little misleading to say the least!? Then after all four of us in line started to complain they decide to allow only the first two to check out but not my daughter nor myself . Isn't there a store policy written somewhere as to if you allow customers into the store and then the store happens to close that the cashier would still have to stay working the cash register to finish checking out the last remaining customers in the store ?! Talk about unfair, unjust and so unprofessional and is completely unacceptable. I am actually going to look further into this making a "formal complaint"1 I feel that these employees should be held accountable and be reprimanded for there actions. I am so angry about this and I would like a formal apology to be given to me and my daughter from those particular employees that worked until closing at 8:00 PM on Oct.26, 2023 at the good will located on...