My husband, sister, and I stayed three nights at condo E-3 at the beginning of January. I booked it through the Kahler Glen golf course's website. They have nine condos that they manage as rentals. While the location of the condos is fabulous (very picturesque and on the cross-country ski trails) — and this particular condo was spacious, well laid out, and had plenty of cookware — I cannot provide a positive review (I wish I could give a 2.5 rating). If the condo was cleaned at all, it was very poorly done. The shower in one bathroom had used soap and shampoo in it, the bathtub in the other bathroom had pink stains all over it and had not been recently scrubbed, the kitchen counters were not wiped down, there were very noticeable handprints on the sliding glass door to the patio, etc. Also, supplies were not restocked. There were no paper towels (an empty dispenser was in the kitchen), no Kleenex in the bathrooms (I finally found some in a closet), and only one extra roll of toilet paper. I sent five emails to their lodging account (before, during, and after the stay). None were answered. I called their listed phone number multiple times, and it was never answered. This lack of communication is unacceptable for a lodging business, especially considering the amount of money we were paying. Their phone message said to call another number for immediate needs, and that phone was answered, so we did eventually receive the supplies we required. Despite all this, we managed to enjoy our stay due to the great skiing conditions and my sister's cooking. I'm very unlikely to book a condo through the golf course again. Luckily, I've discovered that some Kahler Glen condos can be rented through other companies. It really is a...
Read moreMy husband, sister, and I stayed three nights at condo E-3 at the beginning of January. I booked it through the Kahler Glen golf course's website. They have nine condos that they manage as rentals. While the location of the condos is fabulous (very picturesque and on the cross-country ski trails) — and this particular condo was spacious, well laid out, and had plenty of cookware — I cannot provide a positive review (I wish I could give a 2.5 rating). If the condo was cleaned at all, it was very poorly done. The shower in one bathroom had used soap and shampoo in it, the bathtub in the other bathroom had pink stains all over it and had not been recently scrubbed, the kitchen counters were not wiped down, there were very noticeable handprints on the sliding glass door to the patio, etc. Also, supplies were not restocked. There were no paper towels (an empty dispenser was in the kitchen), no Kleenex in the bathrooms (I finally found some in a closet), and only one extra roll of toilet paper. I sent five emails to their lodging account (before, during, and after the stay). None were answered. I called their listed phone number multiple times, and it was never answered. This lack of communication is unacceptable for a lodging business, especially considering the amount of money we were paying. Their phone message said to call another number for immediate needs, and that phone was answered, so we did eventually receive the supplies we required. Despite all this, we managed to enjoy our stay due to the great skiing conditions and my sister's cooking. I'm very unlikely to book a condo through the golf course again. Luckily, I've discovered that some Kahler Glen condos can be rented through other companies. It really is a...
Read moreWe are staying at the resort in a condo- read the reviews and the golf course is beautiful. We chose a room off the site to accommodate our family. I messaged the manager about our service animal for our son and never got a response. We got to our room late last night, and went to sleep. When we woke up to shower, the shower had someone else’s hair on the walls meaning the shower probably wasn’t cleaned very well if at all, very very dusty all over the room with handprints on the glass. The table was extremely dirty with crumbs, and the stove had food stuck to it as well. For the price, we are very upset about the cleaning quality of our room.
Edit 1/5 wouldnt stay here again. Messaged the manager about our service animal and accepted the no reply- messaged her about our stay- no reply. Talked to the gentleman at the front who was very rude and I ended up walking out.
They treated as though we lied about the cleaning quality of our room. Will not recommend nor stay at this resort again. For the price they could have at least had the decency to respond to our attempts at...
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