To whom it may concern,
I called Buy-Rite Drugs in Wewahitchka to have my prescription filled in full. That's the way it was initially written but because of insurance purposes I requested that only three bottles be filled at a time at first. As I spoke to the pharmacist on duty, he told me that I could pay cash for the remainder but didn't understand why I needed it (like it was any of his business).
I asked him if I was obligated to tell him and his response was "no but he didn't understand why I needed it filled right now" (again like it was any of his business because legally it was written to me that way and it should be legally dispensed at my request). He became rude and belligerent on the phone and ultimately hung up in my face.
I then called back and a lady answered the phone and I asked her if there was a customer complaint line and she asked me to wait a moment and she would get me a number that I could call. As I was waiting a man named Michael answered the phone and belligerently threaten me, saying that if I called up there again that I would be forced to transfer all of my prescriptions to another pharmacy and that I'm not getting any customer complaint number to call. I was calm and collected the entire conversation.
I hope this behavior isn't the normal standard of Buy Rite Drugs. I truly feel that I have been violated and made to feel like something that I'm not. I honestly expected someone as a pharmacist to be a bit more intelligent than that. Could someone please reply with the actions...
Read moreHow is it ok for this buy rite to close at 3 on Wednesday yet the one in St Joe stays open? Some of us have appointments on Wednesday after 3 and still need our prescriptions! I’ll just suffer another day, it’s ok. You all go to your imaginary Church, because we all know that you’re not going with the way you all gossip in there like high schoolers. I’ve heard so much gossip going in and out of there over the years, one guy being very loud and rude about it. After people leave, he’s immediately talking bad about them and telling their business. Great prices and all but the place really needs to stay open later on Wednesday and they need to not talk about other people. At least wait until everyone is out of the store if you can’t...
Read moreDo not take your prescription here. I dropped a prescription for my 7 yr old off to be filled as soon as they opened and asked how much and was told to call in a little bit for the price after continuously calling trying to find out and being told that they was sure yet but to be there by 3 before they close to pick it up. I get there and I was told Oh we don't have it we will have to order it and it will be tomorrow. So worried about making a dollar and not the patient, if they don't have something don't make someone wait all day before telling them my son just had his appendix removed and really needed...
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