CVS — Attraction in Yarmouth

Went in around 10am for scheduled COVID-19 tests for 3 people (with insurance). Lady at the drive-thru pharmacy window glanced at her screen for a few seconds after we gave her our respective confirmation codes and simply said all the info that was submitted is wrong and that we’d have to reschedule the tests. As if every CVS on Cape Cod isn’t all booked for three days out already. She claimed she did not have the ability to change anything (I suppose it’s possible, their system might be restrictive). Although I triple checked before submitting all info and even provided a copy of insurance online, it’s possible I made an error, but for all 3 appointments? I didn’t argue because I don’t want to be that customer and something could have been my fault, but I get the feeling she was just trying to avoid administering the tests because they’d be more time consuming. Unpleasant customer service and a lack of explanation are what bothered...

This CVS gave me a combination of drugs that is INCREDIBLY dangerous when combined and didn't give a warning or say anything at all about it. The drugs caused me to be unresponsive and wouldn't come to for over 30 minutes. I called to complain and express how wrong it was but just kept getting sent off from one guys boss to another guys boss. I was supposed to hear back from the regional manager, but after THREE phone calls to her office, and the girl directly below her, I have heard nothing. I've always gone to CVS and chose to use them even tho I lived closer to a Walgreens. But not anymore. DO not use CVS, especially not this one. They are Negligent, disrespectful and...

2 stars only because one woman who works at this pharmacy is friendly. But avoid this location like the plague! They let the phone ring off the hook and never pick up, no hustle at all (hope you like waiting around for no reason), totally unprofessional behind the counter talking about how much they hate working here, they shorted myself and another customer on our meds so we had to go back and pick up more, told me I had a large co-pay on a script that always costs about $3... This pharmacy is a total dumpster fire and no one who works there seems to care at all, including the pharmacy manager. He watches all this go on and does...