We arrived in Nha Trang at 4am courtesy of a late running VIP bus. They took us to the only hotel they knew with a 24 hour reception. We were told by a very surely man,(non English speaking) there was only one room available at 400,000 vnd per night and we were to check out or pay for further nights by mid day less than 8 hours later. Normally the room would have been 300 vnd.. The room had not been prepared no toilet rolls no pillows no towels. We got to sleep at 6am only to be woken at 8am by very loud drilling noises which continued throughout the day. Should mention the view from our room was a brick wall and that is where the noise came from. This noise could be heard loud and clear from the main beach road and well over 100 metres away. The reception were very unhelpful and very rude. No courtesy maps, no help offered in English or Vietnamese. Apparently somebody as we were leaving said we were entitled to a breakfast which we were never told of. When it came to check out because the room had not been cleaned or mini bar replenished the hotel wanted extra money from me to replace missing drinks. Please save yourself a lot of trouble by not staying here. Customer Service and manners from all staff non existent. Put this one down to experience but I would confidently say, this is one of the worst hotels I have seen in SE Asia.