Bristol Apart Hotel — Hotel in Mar del Plata

In the more than 10 times I travelled to Mar del Plata and more than 20 I travelled around the world, never have I been in such a horrible hotel. The maids didn't change the towels (they had blood stains from another passenger), in spite of me placing them on the floor as a sign of being dirty. Maids and governess didn't change the blankets of my bed either. In order for them to clean the kitchen, you have to pay extra which wasn't the case for me. They cleaned it and charged it all the same in spite of being clean, claiming it was dirty. The hotel is very old and run down. The bed was missing a foot, the bedroom window had a hole on it, the air conditioner did't work, one day I opened the kitchen window taking it gently from the handle and it broke in half. About the location although in the centre of mdq, the entrance faces to a side, where all wind stocks. The lobby is very dark and its furniture very uncomfortable, not suitable for people over 50 yrs old (they can't stand up once they've sat down). The kitchen wasn't fully equipped with utensiles. The food leaves a lot to be desired (packs of grated cheese were old, they smelt!!). Last but not least, while the publicity online states that the hotel has a gym, a pool and whatsoever,.. it is equipped with nothing.. ALL A LIE. The maids didn't leave toilettries in my bathroom, the receptionists had to lend me their own. At night, I couldn't sleep because in the neighbouring rooms the guests made a lot of noise, problem which the manager failed to solve (the fleabug hotel's walls too thin??). I don't recommend this hotel AT ALL. To top it off, the manager is very aggressive and crazy and a scammer, she creates stories in her mind, not even the employees and the bellboys in the front desk, to whom I became friends with, tolerate her. I have been insulted and grabbed by the arm by the crazy manager, because she was too proud to recognize the truth and she wanted to turn me in, however she couldn't prove anything nor make her point. She threatened to kick my whole family out during christmas season on false reasons, without providing us with an alternative accommodation. I invite all people browsing to see for themselves that a lot of former guests to this cheap, sleazy hotel agree with me in their recollection of...

We stayed for three nights in the middle of January during peak season. As River played Boca that weekend (these are possibly the two most popular football teams in Argentina) the town was booked out which stopped us from moving to another hotel which was what we immediately wanted to do after we saw our room. It was really filthy. Hair (and not ours) everywhere including bed and bathroom. The carpet was simply disgusting. The hotel has four elevators which could not cope with the number of guests. We waited several times for more than five minutes for an elevator before taking the stairs and walking the eight floors (luckily we stayed on a lower floor), which is where we encountered many other guests with the same problem.||||On a positive note breakfast was good and the staff was friendly as well. However, I will not go back...

Pongo dos estrellas por la amabilidad del personal y la vista al mar. De ninguna manera es un hotel de cuatro estrellas, realmente arrepentido de haber pagado casi u$s 120/día por ese lugar. La habitación una heladera al igual que el baño, tuvimos que comprar un caloventor ya que era para enfermarse….. Antes de reservar pregunté al hotel por el estado de las camas y me mintieron descaradamente afirmando que habían cambiado todos los sommier y colchones hace un año….(ver foto de ejemplo). Un estufa de Tb en el comedor con la llama amarilla….sin palabras. El aire en calor apenas daba tibio…. Heladera viejísima y como se puede leer en otros comentarios sin la puerta interna, ( ver foto)…. Para abrir la puerta balcón uno que llamar a mantenimiento ya que estaba toda trabada… Las dos camas de una plaza ubicadas en el comedor con los colchones destruidos, almohadas que no sirven para nada, sin relleno y deformadas… El tema de los ascensores que tanto se comenta es que son viejísimos y muy baqueteados…. El restaurante muy pobre tanto en lo que realmente tienen y las porciones… El lobby es un desastre, la sala de estar como así la llaman un freezer y los sillones es lo mismo que sentarse sobre tablas… Televisores LCD……. Las ventanas de vidrio simple, uno rajado y pegado, entra viento entre los marcos. Tuve que usar los bordes de las cortinas para hacer de burlete…..un desastre! El calefon había que ponerlo al máximo para que llegue agua caliente al baño y explotaba la válvula de alivio…..la primera vez que veo un “hotel 4 estrellas” con esto…. La limpieza de ninguna manera es limpieza… En definitiva un hotel de prehistoria, y antes que me respondan el típico “lamentamos que su estancia……” les quiero decir que sean decentes y no mientan como hicieron conmigo, y que cobren por lo que realmente...