Hotel Altos del Estero — Hotel in Municipio de Santiago del Estero

Let me start by saying if the option were available I'd be tempted to give this place a 31/2 star rating.||Pros:||Good location||Clean||Excellent staff||Decent restaurant||Fair price||I was there on a business trip with my wife and we chose the del Estero based on the ratings read here. We stayed in one of their suites (room 401) which was spacious and clean. We have no serious complaints, but there are a couple of things which would stop us from giving it a full 4 or 5 star rating.||Cons:||1.There simply weren't enough wall sockets in the room. There were two behind the bed that were covered by the mattress, one by the television and one where the refridgerator was plugged in, but nothing where one could plug in a computer or charge a phone. They need more wall sockets!||2. There was not desk in the room, just a small, round table and two chairs. I would think a suite would at least have a desk with a decent chair to work at, but it was not to be. To do any work you almost have to go to the restaurant and work there.||3. The wi-fi was a little difficult to connect to. Actually, the 4th floor router would never let us connect; we had to connect to the 3rd floor and it was not always reliable.||4. The breakfast bar consisted of: cold cereal, lots of breads, ham and cheese, some cut fruit, coffee and/or tea. Not hugely substancial, high in carbs, but it would fill you up to a degree.||||So Altos Del Estero is a good hotel, probably closer to a 3 1/2 star, but I do think they are trying hard. The staff was very kind and attentive, no complaints there. We'd probably stay there again should we need to go to...

My wife and I stayed 2 nights with a Hotels confirmed reservation. ||After arriving on the 17:10 PM bus from Salta, we taxied(30 Ap) 2 km south to this large hotel. The Spanish speaking receptionist copied our passport while we filled out the guest form. He priced a rental car and then the bus station for alternative transport to Termos de Rio Hondo before providing the key card. We took one of the 2 elevators to our 3rd floor #302. The nice sized tiled room had a comfortable queen 2 nightstands shelved closet, shelf desk with chair, refer below and TV above, and a fully outfitted bathroom with a slippery tub shower.||We had good secure wifi, quiet efficient AC, and a 7AM breakfast buffet overlooking the ground floor pool; OJ, fruit, yogurt, cereal, breads, cheese, ham, magdalenas and coffee with hot milk. ||The pedestrian zone is one street away, then left, 1 block to the Mercado and 2 blocks to the main Plaza Libertad with its 1877 Cathedral and adjacent, the beautiful Cultural Center with its atrium cafe and outstanding museum.||In our opinion, this large business hotel offers good...

lo peor en años. llevo 20 años de viajante, conozco muchísimos hoteles. esta vez fue un viaje familiar por vacaciones al norte, paramos a hacer noche. La idea era bañarnos dormir, desayunar y seguir viaje. Para empezar, el estacionamiento es "a suerte": no hay lugar para todos. La recepción en general estuvo bien, la gente le pone onda, en un evidente clima donde se nota que trabajan incómodos. Tomamos 2 habitaciones contiguas. Los pasillos tienen las alfombras MUY sucias y gastadas (se ve la tela de abajo en los sectores donde una camina). Las habitaciones tienen las camas tendidas de casualidad y es lo único que se ve limpio: los colchones están gastados y hundidos, los pisos, baño, paredes, todo se ve sucio, el baño con hongos en paredes y cortina. El inodoro descargaba agua color negro coca cola (foto) y de las canillas no salía agua; dimos aviso y nos dijeron que tengamos paciencia. Solo queríamos bañarnos. Fuimos a comer y al regreso ya había agua, pero el baño de una habitación había solo una toalla de manos, con aspecto de estar usada. Los dos frigobar de ambas habitaciones tenían comida a medio terminar: uno con un sandwich abierto y mordido y el otro con un cono de papas en la puerta (fotos).. Pésimo. El desayuno, otro desastre: solo bizcochos y alguna mermelada a granel. No había cucharitas ni servilletas. El personal, insisto, le pone onda, pero no alcanza. Para tomar un té, tuve que pasar a otro salón a sacar agua de un dispenser, salón que estaba restringido para jugadores de la cuarta de River (donde claramente había de todo) Para cerrar, en nuestra huida, nos olvidamos un cargador de celular. Dimos aviso, pidiendo que nos lo guarden para nuestro regreso, que iba a ser unos días después. Por whatsapp, nos dijeron que el "personal de objetos perdidos" no se encontraba, y que no podían hacer mucho. O sea, se lo quedaron... Les propongo buscar otro lugar, punto. No escribo nunca estas reseñas, pero creo que esta vez era necesario advertirles que este hotel...