Jervis Bay Mariners — Hotel in Huskisson

Overall, the stay was fine, but several niggles stopped it being a perfect stay.||Good:|- Across the road from Moona Moona park with the sea visible between the trees |- Upstairs rooms with balconies had a better views|- Room was clean, comfy bed, large TV, small fridge and air conditioning|- Ours was an accessible room, so the bathroom was very spacious|- 3 parking spots available directly outside, otherwise free parking across the road|- Their website says its a 10min walk to Huskisson shops, but it was 20mins for us, even as fast walkers. A pleasant walk along the seafront promenade though, or via the roads.|- At the back of the property was a shared jacuzzi and BBQ area with fridge, microwave, pizza oven, sink and some basic utensils. The BBQ was fantastic!|- The shower was hot with good water pressure.|- Handy plug sockets and a light on each side of the bed|- When breakfast did arrive, it was lovely. Juice, yoghurt, bread, fruit, cereal, muffin and milk. Good for continental breakfast.||Bad:|- Check-in was at another motel. The woman was rather cold. No welcome, lovely to meet you etc. I noticed a key return on their wall and asked whether we needed to return to keys to that motel and she said yes. This is actually NOT the case, because there is a key return at the B&B!|- The woman provided no info at all. Your room is upstairs, at the front, at the back etc. There was no map or guide on the key or anywhere inside the building to know where our room was. Fine once you found it, but some basic info would have been appreciated- especially when arriving late.|- She said they'd upgraded our room, which was a lovely gesture. Unfortunately, no one told the staff, so we had no breakfast till I rang the next day to ask what time it would arrive. The breakfast should be left in the room the day before.|- The magnetic lock on our door was loose. It didn't feel secure or safe at all- see pic|- Multiple things in the room weren't finished off. Holes in the ceiling from old fittings, tatty plaster work and stains on the furniture- see pics. It didn't affect the function of the room, but not what I expected for the price.|- The BBQ area had a broken, wooden chair which was dangerous- see pic|- The curtains didn't block the morning light, nor the strong lights from cars parking late at night outside- see pics|- Coffee pods were never replaced and there were only 2 coat hangers.|| I don't know if all rooms had the dodgy locking device, but I wouldn't stay again if they did. A good location for the beach, but further from the shops that I...

I just returned home from 8 nights at Huskisson Beach B&B. It was fantastic. ||||You cannot beat this location, close enough to the shops without feeling like you were in the thick of it. Nice and quiet at night time. The beach is literally across the road and is perfect. Picking up the keys was a simple process, and on arrival there was plenty of parking, and the room was spotless and neatly presented. I was on the second floor and had a gorgeous balcony with a fabulous outlook. The bed was super comfy, television was huge, bathroom was everything you need. ||||The breakfasts were impressive and plentiful, with cereal, bread, condiments, muffins, juice and fruit. Also equiped with a Nespresso coffee machine. The cleaners were super friendly and did an awesome job. Actually, all the staff were very friendly to deal with and I cannot imagine them being anything but! I was even surprised by a lovely gesture in my room, as it was my birthday. Falling asleep to the sound of the waves was so relaxing ||||I didn't feel the need to use the other shared amenities. Husky and Vincentia shops are a short drive away for lunch / dinner. ||||Reading some of the previous negative reviews made me chuckle, however to address some points: ||||- there were no bugs anywhere in my room including my bed ||- the room wasn’t palatial however large enough to be comfortable on an extended stay (I paid for a queen room with balcony and sea view)||- the bathroom frosted windows provides more than adequate privacy ||- the rain shower was extremely comfortable ||||Thanks for a lovely stay. I would recommend and look forward to...

Our stay was NIT great from the start, hoping for a romantic getaway, it was a disaster. After picking up our key we arrived at the place only to find men in hazard suits with masks on, it looked like a work site. Not very inviting, we had to step over many samples as they did not move out of our way. We did complain and they were moved on . The room was ok the view was the staring point the sign on the wall saying if you use the firedi so at your own risk it fires or the smoke alarm goes off they vwill charge your credit card $1000 is off putting, and a bit rude.

We then went out for the night on our way home we tried a new restaurant for dinner called the SANDBAR which as we know now is affiliated with this BnB. The food was of a poor standard, the service was average, Oh and do not complain as they have a staff member on site acting as a patron to distract you from complaining and start a fight., telling us itss time to leave. when we tell this guy to mind his own business. He humiliates us and makes a scene. It was expensive and not nice What a horrible experience oveeall

In response to your response that is terrible customer service. We complained about the size of the oyster YES and your response like today is aggressive, rude and not customer friendly. If you are going to challenge your customers to come outside, back it up. Your restaurant, staff and accommodation is just as disgusting as...