Big Valley Motor Inn — Hotel in Northern Victoria Region

What follows is a scathing assessment of "Family" Room #11 , which was a disgrace, after I had re-written it twice (!) to tone it down. That room failed to meet even the most basic elements of cleanliness, or maintenance.||This review applies only to the 2-bedroom Family Room #11. Even so, I will never go back to this Motel. ||I know how harsh that is, but there were MANY things wrong with or bad about the room. I'll start with the simplest, most obvious and easiest thing to fix:|--- several upper corners in every room or alcove (even the bathroom) had WEEKS-old spider webs in them, which is an indictment of their cleaning ethic ie non-existent. |It's VERY easy to lift a broom or vacuum hose to get rid of them, even on a weekly basis, but of course it should be done daily.||Re: the front door and entrance frame/wall to the room:|The door "fits" loosely and rattles in the slightest air movement.|There is part of the base of a safety chain (which is vital secondary Security), but NO chain or slot for it to go in.||To the R of the front door, on the floor, more than a metre of skirting board is missing, leaving a hole which is exposed to concrete and exterior brickwork. It's an open invitation for bugs.|At one stage I leaned on the RHS of the door jamb, which moved! Not just the door jamb, but the whole frame and front panel and windows!! |I've worked on many building sites. That front room wall/panel is an extreme structural problem which is dangerous to say the least, and needs immediate fixing.||The lounge in the main room is old and tired.|To the R of the TV there's a spider-webbed alcove which should have a horizontal panel for luggage; it's gone.||Re: the second bedroom --- it has a security frame guarding the window, but no flyscreen. Too bad if you'd like some fresh air.|There' s a kind of side-table, an old, tired, mini-bookshelf which has had laminate torn off it. Please throw away and replace.||One of the black pillows had a white-ish 'stain' on it. I shudder to think what it was.||There's a spider-webbed alcove with a bar fridge and a noisy-rattley, old aircon unit whose fan needs to be repaired. The wall to the R of the fridge (bathroom is on the other side) has been damaged (kicked?) and unfixed, which brings me to the bathroom:|1) the bathroom door is damaged, the handle does not work and the door does not even close due to that damage. |I repeat --- the bathroom door does not close (or lock, of course)!|2) Several places in the tiles have been damaged, dirt-and-mould-filled. Disgustingly grotty. |3)There was a large, LIVE wasp in the bathroom. Not a fly or bee. A WASP!|The bathtub had several rusted chips in the enamel and, to top it off, dead bugs in it. |4) The tap in the bathroom sink was leaking, a slow constant dribble that has been left unfixed for so long that the sink drain was badly rust-corroded. I tied a facewasher to the tap to stop the sound of water gurgling into the hole.||Breakfast:|We made the mistake of ordering breakfast. When I took the brekkie form to Reception I discussed the breakfast order, so everything was clear eg "NO tomato, thanks. Toast on the side, please".|We had asked for the bacon to be "well done".|When it arrived, half of each piece of bacon was black-burnt. I don't know how they did that.|After chewing my first mouthful of some of the unburnt bacon a few times, I spat it out. |It was OFF. Old. Rancid. Disgusting. On reflection, I am not surprised.|The scrambled eggs had the texture of cauliflower-exterior, dry and tasteless; my guess is powdered eggs.|It was served on top of butter-soaked toast with 5 or 6 slices of barely-cooked tomato, OF COURSE, since I had asked for none.||I've travelled by car extensively through S.A/Victoria/NSW/Qld on business and stayed in many Motels over 40 years.|That room was the WORST, by far, out of all of them.|P.S.|The Motel courtyard and parking are dull-grey concrete and gravel.|No lawn, plants or shade. The reflected heat in Summer must be awful.||To be fair:|The woman at Reception was pleasant.|The TV in the room was fine.|600ml carton of milk in Fridge was a plus.||Finally, one good thing (but nothing to do with the Motel).|We ordered takeaway from "Casablanca Pizza and Pasta" (delivered for $5). Both the pizza and pasta were very good and...

Checked in for a 3 day stay , upon arrival reception was rude and had no people skills what so ever , as we are entering our room we were approached by " house keeping" who had said she needed to check the bathroom and provide fresh towels and to double check the room was fresh ,after entering the lady roamed around doing " nothing , had told us that she is on duty and if we needed anything at all we should just ask her , also the lady made it clear that if we needed extra utensils that are not provided she has it available and states if you by any chance are needing a crack pipe to smoke out of or clean needles to contact her room ! Also having house keeping ask us if anyone was selling weed swing them her way , wipe leaving the lady seemed to be dropping bindies on the carpet while cleaning her pocket the hotel rooms were okay they seemd to be alot of talking in the laundry room about 3 am and alot of banging which was annoying there was no window at all in the bathroom , the lady they had working there also was living there , and apparently all the yelling and fighting from the couple is included in the price , Poor hotel will never recommend it to anyone unless you are seeking a healthy violation with mould or a conversation with a worker who's got her own small business blooming loaning out her crack pipe for the residents for a small price , all the stolen store room items you could want and guaranteed no sleep what so ever and a false advertisement on room service they do not offer any food or foxtel in the rooms but I did gain a headache on my departure tho...

Whatever you do, don’t take a toddler with you. First of all, the place is advertised with a pool, so the kids are looking forward to a swim, to get their and be told the rain has made the pool green, and it will be blue the next day. Never happened, payed for 3 nights, stayed for 2., couldn’t stand that my 9 month old grandson couldnt go near the floor without hes white socks turning black. Carpet was atrocious,dried patches of vomit next to the bed. So had too hold a 9 month old and try and keep him off the floor and in a portacot for 2 days.Had 2 blood filled fleas jumping around on the bed. That was my last straw. Will never return here ever. Stated at this motel 7 years ago when it was owned by the original owners, the place was spotless clean. To return too this. Don’t waste your money. Owner lied and said the rain made the pool green, by going back and reading other ppls reviews, the pool has not been maintained since the new owners took...