Riverside Ocean Grove — Hotel in Ocean Grove

Unfortunately, Riverside Motel did not live up to the expectations - which were definitely set by the hefty price tag. ||I booked pretty short notice and therefore did not have that much of a choice - but thought that at this price point, we should have secured a nice enough place to stay. Well...||||The motel is located right next to one of the busy roads leading into Ocean Grove. While proximity to a road can be expected for a motel, this should be accounted for in the rates. Staying in one of the priciest of the accomodation choices placed us literally right next to the road (with trucks making the bedroom window shatter from the early morning hours....). The location is otherwise also one of the poorer options in Ocean Grove - nowhere near any of nature`s treasures you can find in this area, or the main street. Checking in was easy and being late was not an issue at all which was nice. However, reception was otherwise frequently unattended. Parking was available next to the cabins, but required quite some manoeuvring to get into, due to the small size of the slots.||||The cabin - set out for four people - was clean and orderly, the kitchen appliances were working fine (though without a dishwasher or microwave). Cutlery and utensils were scarce, given the amount of people it was rented out for. Towels were provided, linen was clean and beds comfy. Washer and Dryer were in the cabin and worked well. Wifi - advertised on top of the website - was not available in the cabins at all, but provided for the cheaper rooms, in the area around the pool. After some negotiations, we got the Wifi password (and had to go to the pool area to access it) - but it ended up virtually not working most of the time. The pool is nice enough, but only accessible with a key which we received on our second day only.||||Overall - too high a price tag for what this accomodation has to offer. ||If you are prepared to pay this amount of money, book one of the nicer options that are definitely out there on the Bellarine to get...

Absolutely Pathetic Rooms, so called family room, what a joke, never seen anything as pathetic ever, your lounge is the bedroom and dining, the kitchen is just an old cupboard with a sink and microwave, the en-suite is the bathroom and everyone must share it after they walk through your bedroom, $270 for a night for a closest with beds. I hate being conned and seriously this is nothing short of a con. I hate how these hoteliers think its okay to con people and stand there and say gee no -one else has ever complained, yeah right read the reviews, 15% of the reviews were terrible to start, lets start at how the hotelier advertises this place, 2 bedroom family apartment recently refurbished, the photos taken with a long angle lens make the place look roomy, they look like nice rooms, what a shock to find the room all 12 ft of it, is also the lounge and dining area, rooms holds 4 , 3 chairs fit around the table , no room to eat but they fit, the other chair is in the corner as it doesn't fit , the 2 seater couch is your family lounge, not sure if these hoteliers sit on the floor usually or they just think we all should, it is advertised with an en-suite, the en-suite is the bathroom, I questioned the hotelier and he said people always ask if it has an en-suite, well technically because the bathroom is linked of the lounge which doubles as your bedroom he calls this an en-suite, the fact its the only bathroom and everyone has to go through your bedroom to go to the toilet, is remiss of the hotel owner, it is advertised as an en-suite, unlike every other place in the world he has worked the con well, he doesn't tell people its the only washroom, he lets people beleive it has an en-suite and advertises it with an en-suite , but leaves out the details such as its the only room with a toilet and shower. The second bedroom has no wardrobe, so no need to unpack, as far as value for money, they are not worth a third of the rate. I would value this $270 room at $120 and still feel...

The place is nice and the facilities are fine. They are not great, but they should satisfy most people. My extremely negative review is not directed to the place itself, but to the person who is in charge. He is the rudest, most obnoxious entertainer I have ever seen in charge of a hotel. I once asked him for a receipt and he kept eluding me, as if I am asking him for a kind of favor. It is ridiculous seeing it only takes 1 min to print one off the computer. He even yelled at me and asked me out of the place claiming it was not business hours. Well I did come to you in business hours and you told me come later so it's your fault. I will never pay him a cent again, and I encourage you to do the same till he starts to understand how to...