To the good...||* Fast and easy access from rail station (about a 3 or 4-minute walk)||* Efficient wifi that could be used simultaneously with multiple devices ||* Good lighting in both the room and bathroom||* Generously sized and fully enclosed shower||* Huge TV ||* Restaurant and bar on site (we didn't go to either but it's great to have the option)||* Supermarket right across the street||* Comfortable walk to the main shopping street (about 15 min.)||||To the not-as-good...||* We arrived around 1:00 p.m., but had early check-in priority arranged through Booking and granted by the hotel. There was push-back from the staff who said it hadn't been approved (the approval had been granted by e-mail). The room was available, so no problem, but it still was a disappointing first impression. (But the lady with whom I had the initial exchange turned out to be the nicest staff member and a positive of our stay.)||* Our room was on the ground floor (605). My fault for not requesting a higher floor. But we would have appreciated being told (warned!) that there was construction being done right outside the window every day. One morning, the construction began at 6:50. Avoid ground floor rooms: the passageway leading to the parking lot is right under the windows.||* Like many European hotels, there is no air con. That's fine. But providing a fan in the room would be a huge plus. We were lucky enough to be in Linz during a heat wave, and the room was consistently stifling. I love heat and still found it annoying. It definitely negatively impacted our sleep.||* There was no kettle. I understand that with an on-site restaurant the hotel may want to encourage [paying] patronage of it, but an in-room kettle would be nice to have. And/or a mini-fridge...||* Be aware the bathroom has hand soap and shower gel only. ||* An in-room safe would be much appreciated.||||If I'm in Linz again, I would likely choose...
Read moreSlightly overpriced, but still the ideal hotel for a short layover in Linz if you're using the train.
The area around Linz train station is truly horrible after dark. Like a parody of a dodgy neighborhood - so somewhere you are happy to escape from ASAP.
That's where this hotel excels. You can walk purposefully past all the intimidating characters outside the train station and be behind a locked door within 5 minutes. No waiting at the bus stop needed. A green neon sign for "hotel" on the hotel's roof is visible as soon as you step out of the station.
For a similar price, you can find hotel rooms closer to the centre of Linz with more facilities.
The renovated rooms are welcoming and comfortable. They cover the basics well: good shower, blackout curtains, clean bedding. The mattress is on the hard and thin side.
The gent who checked us in shortly before midnight was friendly, professional and efficient. The team at breakfast also did a praiseworthy job of keeping tables available and food restocked.
E-mails before booking were answered within minutes.
The quality of the breakfast buffet is definitely superior to the rest of the hotel. Instead of the "budget" feeling of the accommodation, the breakfast is generous.
All the usual continental breakfast components are there in high quality and lots of options.
The main guests of this hotel seem to be on multi-day cycling holidays and train travellers with a...
Read moreIt is uncommon practice to let guests in when the room is not yet ready. But that was the case in this hotel. When I asked the receptionist to change the room, because I saw the room next door was ready, the receptionist replied we came too early at 12.00. The check in is at 14.00. But to give us a place for our luggage, they let us in. We were very confused. Especially because we already told them specifically in our booking that we will come at 12.00.||So there was this awkward moment when the cleaning lady cleaned the room while we wanted to rest after the long journey.||The room itself, after being attended to, was really comfortable. Our toddler slept well too. The staffs were very friendly. The location is perfect near the train station, and only few tram station away from the city centre.||Since it's a family-owned hotel, we got this more homely ambience than common chain-hotels.||We hope they sort this confusion with the check in time.The other hotel would give a ready room if available. Fact was, there was one room available, but they still gave us the not ready room. and we did not really come too early. It was...
Read more