We came back here after 2 years because we loved this resort so much. They’ve made some changes, but, while it’s still an incredible place to stay, it didn’t live up to our first stay here. ||We stayed in an upstairs bungalow, and while it was the same size as the bungalow we stayed at last time (a ground floor unit), this unit was a bit run down (I believe they are upgrading units, but the hotel staff put us in an un-renovated one). The king-sized bed was very comfortable and the accoutrements were all very attractive, but the sofa in the room had the most unfortunate and offensive stain on it—it looked like somebody did a “Biden” on the couch, or Mr. Hankey had visited the previous tenants (“Howdy-ho!”). The Jacuzzi’s controls did not work (it was a pretty old unit, but large and still usable). ||Additionally, the chambermaids’ station was located at the bottom of our stairs, so they spent the majority of the morning below our room. I wouldn’t have minded this so much if there were no other rooms vacant, but there were. We asked the receptionist if we could switch rooms, but we were told that we would have to pay an additional fee, but the receptionist said she did not know how much it would cost and that we had to come back later for her to tell us how much it would be. When we came back, she said it would cost an additional R$390 for the night, so I declined. Why didn’t she know how much the room would cost? Not to sound whiny, but if a hotel has a vacancy, I don’t see why they wouldn’t give an open room to a guest who was unhappy with their present room…||The employees were almost all very friendly and helpful (our chambermaid was very pleasant, the waiter Renato was great too; the receptionist who helped us at check-out was the height of professionalism and charm (sorry I don’t remember her name)). The bartenders at the pool bar and the waiters in the hotel’s restaurant were also perfect. ||Upon arrival, the hotel provided us with a welcome coconut water and a complimentary bottle of spumante (the last time they also included a fruit plate, but not this time; however they did give us a nice jar of cocada made at the hotel when we checked out).||Breakfast, which is included, was very good! They have a variety of cakes and breads, fruits and condiments; shots of specialty drinks, juices, coconut water and teas available. Hot dishes include omelets, tapiocas with your choice of filling, and even...
Read moreWe came back here after 2 years because we loved this resort so much. They’ve made some changes, but, while it’s still an incredible place to stay, it didn’t live up to our first stay here. We stayed in an upstairs bungalow, and while it was the same size as the bungalow we stayed at last time (a ground floor unit), this unit was a bit run down (I believe they are upgrading units, but the hotel staff put us in an un-renovated one). The king-sized bed was very comfortable and the accoutrements were all very attractive, but the sofa in the room had the most unfortunate and offensive stain on it—it looked like somebody did a “Biden” on the couch, or Mr. Hankey had visited the previous tenants (“Howdy-ho!”). The Jacuzzi’s controls did not work (it was a pretty old unit, but large and still usable). Additionally, the chambermaids’ station was located at the bottom of our stairs, so they spent the majority of the morning below our room. I wouldn’t have minded this so much if there were no other rooms vacant, but there were. We asked the receptionist if we could switch rooms, but we were told that we would have to pay an additional fee, but the receptionist said she did not know how much it would cost and that we had to come back later for her to tell us how much it would be. When we came back, she said it would cost an additional R$390 for the night, so I declined. Why didn’t she know how much the room would cost? Not to sound whiny, but if a hotel has a vacancy, I don’t see why they wouldn’t give an open room to a guest who was unhappy with their present room… The employees were almost all very friendly and helpful (our chambermaid was very pleasant, the waiter Renato was great too; the receptionist who helped us at check-out was the height of professionalism and charm (sorry I don’t remember her name)). The bartenders at the pool bar and the waiters in the hotel’s restaurant were also perfect. Upon arrival, the hotel provided us with a welcome coconut water and a complimentary bottle of spumante (the last time they also included a fruit plate, but not this time; however they did give us a nice jar of cocada made at the hotel when we checked out). Breakfast, which is included, was very good! They have a variety of cakes and breads, fruits and condiments; shots of specialty drinks, juices, coconut water and teas available. Hot dishes include omelets, tapiocas with your choice of filling, and even...
Read moreWhat an incredible resort! Pontal dos Carneiros Beach Bungalows sits right in front of a beautiful beach. The grounds are meticulously cared for, with green grass in the middle of a coconut grove. The area is spacious and the bungalows are spaced far apart from one another. I stayed in the ground floor suite which is very large, with a very comfortable king-sized bed, a dining table and a varanda with your very own hammock, table and chairs where you can sit and watch the ocean. The bathroom has both a shower and a jetted tub. The toiletries are L’Occitane. The towels were the softest I’ve ever had in a hotel!||They have a lovely pool that sits among the coconut trees and a beach bar right next to it.||Breakfast is included, and if I had to find one thing to pick on, it’d be that the selection was a little sparse compared to other Brazilian hotels. The restaurant is also open for dinner and serves Brazilian dishes as well as a fair selection of seafood.||On arrival, you are greeted with a chilled coconut water in the reception area and a bottle of sparkling wine in your room, which I didn’t mind a bit. They also put a welcome greeting card on the table in the room and served us fresh tropical fruits.||The hotel staff are mostly all very friendly, helpful and accommodating. They have massages available and you can take a catamaran tour to some natural pools from the property next door.||The beach in front of the hotel is amazingly beautiful with white sand and calm turquoise waters. A 20 minute walk up the beach, you will find the most charming little 18th century chapel built right on the water’s edge nestled among coconut trees that’s like nothing you’ve ever seen. Right next to the resort, there is a fabulous restaurant (Beijupira) that has incredibly delicious food and great service.||They also have family bungalows available that are 2 floors and have 3 bedrooms. I would go out of my way to come back here again, I had such...
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