We were in Salvador a bit on business, a bit for pleasure and we needed to drive into the city a few times, but also had time to go to the northern beaches. This hotel is perfectly located for that - though, one does require access to a car (we had a rental) - just off the major road that leads south towards the airport and Salvador itself and north to places like Arembepe, Guarajuba, Praia do Forte etc.. We stayed on the 10th floor with the window towards the ocean side and acoustics were no problem - quiet sleep for us.||||The team that works on property is overall very friendly - not sure how much English they speak, but I'm pretty sure they manage. The rooms are functional - nice shower, large safe (which was very useful), easy to operate A/C. Breakfast was plenty and had good local options - I particularly like a local delicacy called "bolinho de estudante" - fried sweet tapioca-based. There is this tall young lady that works there in the mornings who was particularly hospitable.||||However, there is room for improvement, of course: for one, there aren't enough power outlets in the restaurant, so possibly only one or two people can plug their computers in the wall for an extended breakfast stay doing nomad work or just checking their social media on the internet. Also, the lobby doesn't really have a cool corner - no A/C or just too weak an A/C. Doesn't make for a pleasant working or waiting area in such a hot place as Bahia.||||The service team was also a bit overtaxed - fortunately, the hotel was full (many travelers who have business activities in Lauro de Freitas, Salvador and Camaçari) and once we asked for a tray to be removed from our room (we actually left in the hallway) at 10 pm and it was still there at 6 am. We also asked for an extra small towel one evening and it was never delivered.||||Last but not least, we recommend the hotel consider changing their bed clothes in their next investment. Though clean, they looked a bit worn and definitely not as white as when they were bought.||||I met the GM, David Mascarenhas, and he's a truly hospitable young man whom I'm sure will continue working hard to make this property a...
Read moreWe did the worst checking we never had. The person at the reception was very disrespectful, antipathetic and did not say hello or a word to us. A part from 2 or 3 people in the hotel, the service was awful; disastrous. ||Every day we had to ask for towels, they forgot to to had them, the room was dirty and they never cleaned the room service we brought into the room.||The fitness room is very small (4 machines) and when we had issues with the Wifi, they never helped us. ||The corridor was always dirty with rest plates.||No hairdryer; when we asked to get one, they answered that they already borrowed it ... 4 stars hotel !||Bed was not confortable and sheets dirty.||We ordered a room service, the burger was really bad. The meat was defrost and uneatable. ||Breakfast was good, despite the welcome we had every morning from "Thais" or "Tania". Never smiled, never said hello or goodbye, she just asked for our room, number. ||They have 4 stars but they do not deserve even a 2 stars.||Very disappointed. We never had such a awful and bad service and unpleasant people.||We do not...
Read moreMy wife and I stayed 1 night, arriving by rental car at 2PM and parking in front to check in. An English speaking receptionist copied our passports, took our payment and provided our key cards. After moving the car to the basement garage, we took one of their two elevators to the 12th floor.|Room #1205 was tiled and clean with a comfortable queen across a medium sized TV(CNN in English) with 20+ Portuguese channel, closet with shelf desk & chair with minibar below. A tight bathroom but spacious tile shower. Good lighting, AC & wifi, 5 outlets and a large opening window view of the city. We saw the small 15th floor rooftop pool and I used the lower floors 5 station gym.|The 6AM breakfast buffet was excellent and nicely serviced: fresh fruit, fruit juices, muesli, yogurt, hot dishes, eggs, ham/turkey & cheeses, breads, cakes, coffee and hot milk.|300m W to Hiperideal Litoral Norte supermarket/Sam's Club and near 3 pizza restaurants.||Overall, a good value hotel built in 2015...
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