Can't express with words how disappointing was our stay. I go to Brazil once a year and stay in nice hotels to relax,but this one makes you feel stressed||||CHECK IN went smooth and staff was polite, but we were not given the information needed about breakfast time, swimming pool and gym location. I had to ask these questions, so wasnt impressed and thought it was not a good start.||||BEDROOM was large, bed was kingsize, but was basic, just like any holiday in or ibis||||BREAKFAST that's the annoying part. We were crumped up in this little space. So we had to queue and wait for tables to become available. So busy there were no plates or cutlery available.||To walk pass the tables our bum can pretty much touch peoples plates, its awful! And to get to our table its like a game, whereby we need to try our best, not to bump into plates full of food or glasses of juice, waitresses with trays or others guests trying to do the same thing. ||They have space upstairs but access was blocked by a table with guests. So i had to ask for access (I shouldn't need to ask, its a matter of lack of organisation and planning)||||Last few days breakfast was set up upstairs, but there was not everything, so we still have to run up and down to get what we wish. Not to forget to mention that breakfast wasnt a great deal. None of the cakes served was nice. Just not what you pay for||||LIFT was another stress. 15 floors and only 2 lifts, a joke really! The queues and the wait was embarrassing to watch and stressful to go through. Could take 10-15min to get to our room or to the breakfast area.||||ROOM SERVICE we paid alot of money for a food that arrived missing the rice, taste like crap and the charge was ridiculously expensive. So we made sure we would eat out to not go through this again.||||SWIMMING POOL the same situation as the lifts. 15 floors for a tiny space. So we go there, we see every space has been occupied and we return to the room feeling disappointed ||||NOT WORTH IT||This hotel would only be worth a visit if they would charge 35% less. So you would know you are paying to suffer a little. ||I booked this one expecting to be the best one close to the beach, so im disappointed and sad i wasted money with this hotel.||||I will not return to it again, and will not...
Read moreOnce again come back to this hotel to stay for day basis, and stay plenty of time at this hotel while disembarking from ship, Check in check out very fast as our booking usually done in advance, Location is very near to the airport. Rooms are specious, ambiance of room is very clean and neat. Food is also good and little expensive. Wi-Fi is also fast. Reception staff and restaurant staff is very co-operative and polite. They are very happy to serve you and fullil your demands. Over all always having nice stay. Airport drop is available which is very plus point from this hotel even though its near to the Vitoria airport . This this loading some photos of the room. During this pandemic situation the arrangements of this hotel is top class, they are taking extra care of hyguine and social distancing. Hope they will keep this standard all the like their previous performances. I will highly recommend this hotel for those who want to enjoy their vacation with family and friends. Best of luck...
Read moreQuality hotel is one of the best hotel I have experienced here in Brazil, which is very near to the Vitoria Airport so communication wise very good in location,Rooms are neat nd clean,Good Food Quality, hotel's staffs are very cooperative and more over the Hotel manager Mr.Jeorge is a very humble and sensible person who always take care of all guest and handle any difficulies with his fine management. Thank you for having a wonderful...
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