The only positive points were the central location and the breakfast with a lot of options. The service was very bad. Starting with the reception, upon arrival, when I was charged R$ 20 more, each day, in two rooms (we were a group of 4). The allegation was that only my name appeared on the reservation, when, in fact, I had selected double rooms, with prices for two people. I didn't want to expand the discussion, because I was with my elderly in-laws. Otherwise, both in the common areas and in the rooms, the curtains are gray, even dusty. The pictures showed vinyl flooring, but the rooms had carpeting and they stank of wet dog. I asked for the exchange, because I'm allergic. New discomfort at reception. The blankets are so threadbare, one of them even had a hole. The pool is small and the water was cloudy. Anyway, if I had known about half the hassle, I would never have selected...
Read moreThe location of this hotel is perfect, quiet street, but very handy to down town, close to restaurants, bakeries, pharmacies and transportation right at the door steps.||The room was clean, comfortable and spacious, quiet air conditioning, bed was a little hard for my taste.||The staff was helpful and friendly, breakfast excellent, with many choice for all tastes and included on the price. They also have a lunch menu, different each day, if you don't want to go out to eat, for a reasonable price.||There is parking on site, but you have to pay separately.||They had Wi Fi in the lobby and in the room and it worked.||Our experience with this hotel was very good and I would go back and recommend to other travelers.||We had a room on the 8th floor and it was very quiet, with an...
Read moreThe Monreale in Sao Jose is reasonably comfortable for a relatively low price, the rooms are comfortable yet basic. The staff at both checking and checkout were great and efficient despite my very limited Portuguese language skills. For my booking breakfast was included which didn’t change in variety for the four days I was there, it is sufficient to keep the stomach growls away and being about to make your own toasted ham cheese sandwiches is great. ||Dinner was the same limited buffet style, changed each night with some local dishes as well as regular such as breaded chicken strips.||My only not so pleasant daily experience was the shower was only hot on one day out of four, at best is was luke warm and that just messes with the...
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